Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Monica L Riojas

Houston,TX

Summary

I am Monica L Riojas, I have been in the retail workforce for most of my adult life. I have always been a confident individual and very responsible and dependable. I have become a seasoned retail worker over the past several years. Currently i am working at Walmart as a General Merchandiser, which consist of Restocking Merchandise, Merchandising plans, Managing product placement. I have learned of great sales skills and providing great customer service skills. Before in the past i worked for Palais Royal for a great length of time. Working there I've learned to work in a professional and elevated environment. I've built great clientele foundations. Working there i also worked in several different departments including beauty, fragrance and shoes and apparel. I loved what i did in both jobs and i have goals in growing my work ethic and career. Im looking forward in taking further steps that can help achieve that.

Overview

18
18
years of professional experience

Work History

General Merchandiser

Walmart Inc.
Houston, TX
10.2019 - Current
  • Developed and implemented merchandising strategies to increase sales.
  • Organized merchandise on the sales floor, priced items with a scan gun, and switched price tickets according to promotional sales and sale expiration dates.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Performed inventory control such as counting and stocking merchandise.
  • Assisting customers with inquiries about store products using store functions and systems to provide the best service.
  • Unloaded store deliveries from trucks, separated incoming merchandise into respective departments.
  • Experience in training new hires about store functions and policies, providing information on team regulations.
  • Communicated with team members in delivering optimal job performance on the sales floor.

Retails Sales Associate

Palais Royal
Houston, TX
06.2006 - 02.2011
  • Demonstrated knowledge of store products to help customers make purchasing decisions.
  • Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
  • Researched inventory using store registry systems to determine if requested products were available.
  • Volunteered for extra shifts for holidays and other periods to alleviate staffing shortages.
  • Listened to customers' needs and desires to identify and recommend optical products.
  • Provided exceptional services and pleasant experiences to retail customers.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Kept informed about new products arriving at the store on a regular basis.

Education

High School Diploma -

C.E King High School
Houston

Skills

  • Retail Merchandising
  • Customer Service
  • Inventory Replenishment
  • Professionalism
  • Interpersonal Skills
  • Merchandising and Display
  • Critical Thinking
  • Staff Training
  • Communication Skills

Languages

English
Professional
Spanish
Professional

Affiliations

I enjoy reading books and articles on my time off to help my daily focus.

I am a parent and on my off time i love spending time with my children like outdoor activities.

Timeline

General Merchandiser

Walmart Inc.
10.2019 - Current

Retails Sales Associate

Palais Royal
06.2006 - 02.2011

High School Diploma -

C.E King High School

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Monica L Riojas