Monice Smith
Adelphi,Maryland
Summary
Highly organized Executive Assistant and Administrative Professional with over 10 years of experience supporting senior leadership, managing office operations, and coordinating contracts, facilities projects, and administrative programs. Proven ability to manage procurement documentation, analyze operational data, coordinate vendors and contractors, and maintain strong relationships with internal teams and external stakeholders. Experienced supporting federal agencies, healthcare organizations, and corporate environments while ensuring operational efficiency and regulatory compliance.
Overview
17
17
years of professional experience
Work History
Executive Assistant (Contractor)
General Services Administration
Washington, DC
09.2023 - 03.2026
- Managed administrative operations supporting federal buildings totaling 180,000+ sq. ft. of leased and government space.
- Coordinated with federal personnel, contractors, and tenant agencies regarding facility planning, renovations, maintenance, and infrastructure projects.
- Prepared Procurement Request (PR) packages including SOW, IGE, IGF, PBS COR Nomination, OPDQ, and FLS documentation.
- Produced monthly Maintenance & Repair (M&R) coordination reports detailing project scope, costs, and progress.
- Maintained government purchase card logs and tracked funding allocations to ensure compliance with federal financial guidelines.
- Analyzed financial, budget, and operational data to improve administrative and program efficiency.
- Developed technical reports, dashboards, and executive briefings on facility operations and space utilization.
- Supported contract administration, procurement tracking, and vendor coordination for building management teams.
- Utilized Maximo and EASI systems to manage project documentation, work orders, and operational records.
- Assisted in drafting and implementing agency policies, procedures, and administrative guidance.
Executive Assistant
BridgePoint Hospital
Washington, DC
01.2023 - 08.2023
- Provided executive and administrative support to department leadership within a hospital environment.
- Managed calendars, scheduled meetings, and coordinated logistics including meeting locations, catering, and agendas.
- Prepared meeting minutes, reports, and presentations for leadership review.
- Gathered and compiled financial and statistical data to support departmental reporting.
- Maintained document management systems ensuring accurate filing and timely retrieval of records.
- Assisted with licensing, credentialing processes, and regulatory compliance documentation.
- Handled inbound communications, routed calls, and provided information to patients and internal stakeholders.
Executive Assistant (Contract)
Innovative Life Solutions
Silver Spring, MD
07.2022 - 11.2022
- Provided administrative support to HR, finance, and executive leadership teams.
- Managed office communications, visitor access, and front desk operations.
- Coordinated vendor services, catering, and company events while maintaining budget controls.
- Maintained organizational files, correspondence, and internal reports.
- Logged maintenance requests and coordinated with property management teams.
- Assisted management with data collection, research, and report preparation.
Patient Service Associate / Executive Assistant
MedStar Georgetown University Hospital
Washington, DC
02.2017 - 03.2022
- Provided administrative and patient service support within a fast-paced hospital unit.
- Maintained patient records and ensured compliance with HIPAA privacy regulations.
- Coordinated communication between nurses, physicians, and administrative teams.
- Implemented a patient flow improvement process that reduced wait times by 25%.
- Managed scheduling, patient check-in processes, and medical documentation.
- Maintained internal databases to ensure accurate patient information and reporting.
Patient Services Representative
Community Radiology Associates
Washington, DC
12.2016 - 10.2017
- Processed patient documentation, insurance billing, and appointment scheduling.
- Maintained patient records and ensured accurate charting for radiology services.
- Communicated appointment updates and cancellations to physicians and staff.
- Assisted patients with insurance and billing inquiries.
- Maintained audit logs and documentation for regulatory compliance.
Concierge
Columbia Plaza Apartments
Washington, DC
07.2015 - 12.2016
- Managed front desk operations and resident services for a high-traffic residential property.
- Controlled building access and verified visitor identification for security compliance.
- Logged maintenance requests and coordinated responses with property management teams.
- Distributed mail and packages and handled resident inquiries.
Executive Assistant / Unit Clerk
MedStar Washington Hospital Center
Washington, DC
07.2009 - 01.2015
- Supported clinical staff and hospital administration in daily unit operations.
- Coordinated patient admissions and ensured accurate medical record documentation.
- Managed scheduling, communications, and administrative workflows for nursing units.
- Assisted in maintaining patient records and responding to patient inquiries.
- Handled urgent communications and coordinated responses with medical staff.
Education
High School Diploma -
Commonwealth Academy
Arlington, VA06-2007
Skills
- Administrative & Executive Support
- Contract & Procurement Support
- Facilities Coordination
- Federal Operations Support
- Data Analysis & Reporting
- Vendor & Contractor Coordination
- Policy & Procedure Development
- Project Tracking & Reporting
- Calendar & Meeting Management
- Records & Document Management
- Maximo
- EASI Applications
- Microsoft Office Suite
- Spreadsheet Reporting Systems
Systems
- Maximo
- EASI Applications
- Microsoft Office Suite
- Spreadsheet Reporting Systems
Timeline
Executive Assistant (Contractor)
General Services Administration
09.2023 - 03.2026
Executive Assistant
BridgePoint Hospital
01.2023 - 08.2023
Executive Assistant (Contract)
Innovative Life Solutions
07.2022 - 11.2022
Patient Service Associate / Executive Assistant
MedStar Georgetown University Hospital
02.2017 - 03.2022
Patient Services Representative
Community Radiology Associates
12.2016 - 10.2017
Concierge
Columbia Plaza Apartments
07.2015 - 12.2016
Executive Assistant / Unit Clerk
MedStar Washington Hospital Center
07.2009 - 01.2015
High School Diploma -
Commonwealth Academy