Monie Reyes
Prospect Park
Summary
Dynamic Store Manager with a proven track record at Rth Smokeshop, excelling in customer service and inventory management. Skilled in training and mentoring staff, I implemented promotional strategies that significantly boosted sales revenue. My strong problem-solving abilities and outstanding communication skills fostered a motivated team environment, enhancing overall operational efficiency.
Overview
9
9
years of professional experience
Work History
Store Manager
Rth Smokeshop
2025.02 - 2025.12
- Led daily operations ensuring optimal inventory management and customer service excellence.
- Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
- Implemented promotional strategies that increased foot traffic and improved sales revenue.
- Monitored store performance metrics to identify areas for operational improvement and efficiency.
- Conducted regular inventory audits to maintain stock accuracy and reduce shrinkage rates.
- Enhanced customer experience by resolving complaints promptly and maintaining high service standards.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Helper
First Rate Field Services
2023.06 - 2023.12
- Assisted in loading and unloading materials to ensure efficient workflow.
- Maintained cleanliness and organization of work areas to enhance safety standards.
- Collaborated with team members to complete tasks within deadlines.
- Operated hand tools and equipment safely for various tasks throughout projects.
- Supported field teams by preparing necessary materials and equipment daily.
- Followed safety protocols consistently to minimize workplace hazards.
- Reported issues or discrepancies promptly to maintain operational efficiency.
- Adapted quickly to changing job requirements and project demands effectively.
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
- Operated various hand and power tools to complete general tasks.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
- Managed waste disposal efficiently to maintain a clean job site that adhered to safety regulations.
Event Supervisor
Any Excuse For A Party
2019.03 - 2020.08
- Coordinated event logistics, ensuring timely setup and breakdown of venues.
- Supervised staff during events, fostering teamwork and efficient task execution.
- Developed detailed event schedules, optimizing resource allocation for maximum impact.
- Communicated effectively with clients to understand and fulfill their event needs.
- Trained new team members on operational procedures and customer service standards.
- Implemented safety protocols to ensure compliance and risk management during events.
- Resolved on-site issues swiftly, maintaining high levels of client satisfaction and event quality.
- Evaluated post-event feedback to identify areas for improvement in future planning processes.
- Managed event logistics and operations.
- Enhanced event experience by ensuring seamless coordination of all aspects from setup to teardown.
- Maintained strict safety standards and managed risk assessments to ensure a secure environment for attendees.
Line Cook
B Good Livestock
2017.05 - 2018.12
- Assisted in food preparation and cooking processes to maintain kitchen efficiency.
- Followed safety and sanitation guidelines to ensure a clean working environment.
- Learned menu items and cooking techniques to support kitchen operations.
- Collaborated with team members to optimize workflow during peak service hours.
- Maintained stock levels of ingredients and supplies for seamless meal preparation.
- Operated kitchen equipment safely while adhering to operational standards.
- Supported plating and presentation of dishes for customer satisfaction.
- Adapted quickly to changing orders and dietary restrictions in a fast-paced setting.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
Education
High School Diploma -
Manchester Regional Highschool
Haledon, NJSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Retail inventory management
- Goals and performance
- Team motivation
- Staff supervision
- Work Planning and Prioritization
Timeline
Store Manager
Rth Smokeshop
2025.02 - 2025.12
Helper
First Rate Field Services
2023.06 - 2023.12
Event Supervisor
Any Excuse For A Party
2019.03 - 2020.08
Line Cook
B Good Livestock
2017.05 - 2018.12
High School Diploma -
Manchester Regional Highschool