Monifah Cocroft
Milwaukee,WI
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Maximus
04.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels..
- Managed paper and electronic filing systems by routing various documents, ECF Scanning and managing incoming and outgoing mail.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed department budgets and generated financial reports for management review.
Personal Care Worker
Outreach
06.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
Online Grocery Associate
Walmart
05.2022 - 04.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Helped customers locate products and checked store system for merchandise at other sites.
Stocker
Walmart
10.2021 - 03.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
Grill Cook
McDonald's
02.2019 - 03.2021
- Cleaned and maintained kitchen equipment regularly.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Education
Associate of Arts - General Studies
Coahoma Community College
Clarksdale, MS05.2019
High School Diploma -
Clarksdale High School
Clarksdale, MS05.2017
Skills
- Patient and Caregiver Education
- Case Management
- First Aid and Safety
- Records Management Systems
- Customer Service
- Time Management
- Administrative Support
Certification
- CBRF Training - SEPTEMBER 2022
Timeline
Personal Care Worker
Outreach
06.2023 - Current
Administrative Assistant
Maximus
04.2023 - Current
Online Grocery Associate
Walmart
05.2022 - 04.2023
Stocker
Walmart
10.2021 - 03.2022
Grill Cook
McDonald's
02.2019 - 03.2021
Associate of Arts - General Studies
Coahoma Community College
High School Diploma -
Clarksdale High School
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