Monifia Shaw
Staunton,VA
Summary
Productive line operator with several years of hands-on experience operating equipment to assist with manufacturing and packaging in production line. Skillful in carefully loading and unloading items, inspecting products for deficiencies and maintaining clean, organized work areas. Reliable and punctual individual possessing excellent mechanical aptitude coupled with outstanding manual dexterity.
Overview
1
1
Certification
3
3
years of post-secondary education
16
16
years of professional experience
Work History
Line Operator
Hersheys
Staunton, Virginia
08.2026 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Public partnership
Public Partnership LLC and Consumer Direct Care Network
Richmond, VA
06.2016 - 10.2026
- Assisted clients with bathing, dressing, and personal hygiene in home settings.
- Monitored client conditions and reported changes to family members or supervisors.
- Helped clients with mobility, transfers, and safe walking assistance.
- Provided companionship through conversation, activities, and emotional support.
- Reminded clients about medications, appointments, and daily routines.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing, and personal care in their homes.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
Forklift Operator
Medline
Chester, VA
01.2024 - 03.2026
- Operated forklift to transport materials within the warehouse. & walk pick items To make sure customers get their products in the correct way and fast way
- Loaded and unloaded trailers with pallet jacks and forklifts to support smooth warehouse operations.
- Drove forklift and picked items to facilitate efficient order fulfillment and enhance customer satisfaction.
- Scanned inventory with RF equipment during receiving and shipping.
- Staged orders for storage, picking, and outbound transport.
- Inspected forklift before use and reported maintenance needs.
- Verified product labels and locations for accurate warehouse handling.
- Organized pallets in designated Medline storage areas.
Forklift Operator
ADUSA Transportation (Food Lion Distribution)
Disputanta, VA
09.2018 - 06.2022
- Loaded and unloaded trucks with pallet jacks or forklifts.
- Staged merchandise for putaway using pallet jacks and hand trucks.
- Packed outbound orders with correct labels, dunnage, and shipping documents.
- Received inbound shipments and checked packages against packing slips.
- Picked customer orders from assigned aisles using scan guns.
- Loaded and unloaded trailers following distribution center safety rules.
- Restocked inventory locations and kept aisles organized and clear.
- Supported team members with various tasks to enhance productivity. with sorting, packing, and shipment preparation.
- Collaborated effectively with colleagues to ensure efficient workflow.
- Checked inventory levels regularly to ensure adequate stock. and restocked shelves.
- Communicated regularly with supervisors regarding progress on assigned tasks.
- Conducted regular cycle counts to verify accuracy of inventory records.
- Received, sorted, and stored incoming items in designated areas.
- Organized warehouse space by rearranging items in accordance with company guidelines.
COVID-19 Sample registration
Genetworks
Glen Allen, VA
01.2019 - 06.2021
- Collected and logged COVID-19 samples for testing at designated facility.
- Executed daily tasks with precision to ensure smooth operations.
- Proposed and implemented innovative solutions that improved team collaboration and effectiveness.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer service rep
Teleperformance
Richmond, VA
12.2015 - 03.2019
- Answered customer requests and inquiries, upsold products and services, and resolved customer issues using problem-solving skills to enhance customer satisfaction
- Maintained comprehensive knowledge of clients' products, services, and promotions while documenting all customer interactions and sales in a computer system
- Achieved positive results for company through effective strategies.
Customer sales Associate
Walmart
Richmond, VA
04.2011 - 08.2015
- Operated cashier and scanned items efficiently
- Delivered exceptional customer service
- Assisted Walmart customers with product selection and store navigation.
- Processed purchases at Walmart registers and self-checkout stations.
- Resolved customer questions about merchandise, pricing, and store policies.
Education
George Wythe High School
Richmond, VA 09.2012 - 01.2016
Skills
- Production line operation
- Quality control
- Line inspection
- Warehouse coordination
- Inventory tracking
- Order picking
- Pallet staging
- RF scanning
- Equipment inspection
- Machine operation expertise expertise
- Computer proficiency
- Problem solving
- Sales
Certification
Driver's License
Personal Information
- Title: Customer service rep
- Driving License: Driver's License
- Availability: Willing to relocate to: Richmond, VA
Timeline
Line Operator
Hersheys
08.2026 - Current
Forklift Operator
Medline
01.2024 - 03.2026
COVID-19 Sample registration
Genetworks
01.2019 - 06.2021
Forklift Operator
ADUSA Transportation (Food Lion Distribution)
09.2018 - 06.2022
Public partnership
Public Partnership LLC and Consumer Direct Care Network
06.2016 - 10.2026
Customer service rep
Teleperformance
12.2015 - 03.2019
George Wythe High School
09.2012 - 01.2016
Customer sales Associate
Walmart
04.2011 - 08.2015