Monika B. Wells

• Led team accountability and performance by directly supervising a multi-disciplinary team across multiple departments such as inventory accounting, benefits, IT, and administration
• Standardized the end-to-end talent lifecycle, from conducting the division's inaugural interviews and candidate selection to executing comprehensive onboarding and safety training
• Elevated employee performance through consistent 1:1 coaching, tracking deliverables and deadlines in accordance to task performance, structured professional development activities, and the delivery of data-driven annual performance reviews
• Minimized organizational liability through expert oversight of Worker's Compensation, reasonable accommodations, and leaves of absence (LOA)
• Streamlined cross-functional workflows by serving as a strategic liaison among office, warehouse, and retail teams to resolve high-level administrative bottlenecks including large-scale charity events and team-building programs
• Led the leadership and development on process improvements, workflow optimization, technology solutions and administrative efficiencies
• Supported contract-related payments and coordination with vendors and suppliers through warehouse vendor invoice management system.
• Achieved 100% adherence to internal deadlines through the enforcement of corporate compliance standards and auditing of divisional mandates
• Attained 100% payroll accuracy by meticulously tracking productivity and punch exceptions while approving final payroll registers

• Ensured operational continuity by providing hands-on coverage across all departments through the optimization of corporate oversight across asset management, inventory control, AR/AP, and customer service
• Provided for regulatory compliance for the company fleet by managing U.S. Department of Transportation (USDOT), International Registration Plan (IRP), and International Fuel Tax Agreement (IFTA) requirements and documentation
• Streamlined the talent acquisition process by managing end-to-end recruitment, from targeted advertising and screening to successful employee onboarding and orientation
• Maintained high payroll accuracy through the effective management of bi-weekly hourly and performance-based cycles, including precise tax processing and leave record management
• Retained financial integrity through the meticulous management of bookkeeping functions, journal entries, and bank reconciliations and the preparation of monthly reports and loan applications
• Managed organizational risk by overseeing administrative handling of fleet accidents, Workers' Compensation cases, and insurance requirements
• Advanced technical proficiency across the service team through the implementation of upgraded handheld devices and the coordination of software vendors to debug and resolve system functionality issues
• Standardized company safety and operations by coordinating comprehensive training programs for all employees and providing specialized training in direct store delivery (DSD) and office processes
• Facilitated policy clarity and relevance by continuously updating the employee handbook to reflect accurate and actionable company standards

• Maximized operational efficiency by advising on project management strategies and tailoring Quality Gate Management processes and procedures
• Ensured seamless project continuity through the simultaneous management of multiple tasks for both product-based and process-based projects
• Streamlined stakeholder communication by serving as the primary operating contact for all project-related content and inquiries
• Enabled data-driven decision-making for leadership through the provision of periodic progress reports on schedules, maturity levels, and comprehensive risk analysis

• Selected by ownership to transition from Cumberland Plastic Solutions to ToolCare US International, assuming expanded responsibilities in global operations, international logistics, and regulatory compliance
• Expanded global operational capacity by managing international mold builds from initial quote to final customer sign-off, encompassing contract alignment, vendor negotiations, and international logistics
• Reduced logistics overhead through the effective negotiation of improved pricing for air, ocean, and land transportation
• Enabled legal fleet operations by securing Motor Carrier Authority with the Federal Motor Carrier Safety Administration (FMCSA) and establishing the mandatory procedures and training required for ongoing certification
• Accelerated lead times and quote accuracy through the development and implementation of a standardized request for quote (RFQ) process, procedures, and centralized database
• Optimized supply chain efficiency by managing domestic and international transportation in strict accordance with the U.S., China, and Canada import laws and regulations

-Coordinated startup operations and foundational administrative systems supporting plant launch.
-Maintained site leadership during Plant Manager absence to ensure uninterrupted production.
-Developed budgets, forecasts, and financial reports for CEO and CFO review.
-Oversaw inventory valuation for raw materials, WIP, and finished goods to mitigate financial risk.
-Managed vendor negotiations, contract documentation, and global logistics in compliance with U.S. and German import laws.
-Implemented financial systems and trained staff to improve reporting accuracy and operational transparency.
-Supported TS16949 audit documentation and quality compliance procedures.