Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Monika Choc

Brookshire,TX

Summary

Driven program management leader with proven track record of delivering high-profile initiatives within clinical trials supply chain planning. Exhibit complex project management experience, meeting deadlines and budget targets in a dynamic environment. Resolve issues with agility. Ensure regulatory compliance for all drug development clinical studies. Lead strategic decision-making using data analytics. Collaborate with multi-functional leadership using excellent communication and interpersonal skills. Hold strong Microsoft Office skills, including Word, Excel, Visio, and PowerPoint.

Overview

8
8
years of professional experience

Work History

Office Manager

Miller Dental
09.2024 - Current
  • On-track to Increase year over year production by 34.4% in production and increased year over year collections by 18 %.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Regional Project Coordinator

Heartland Dental
01.2021 - 01.2023
  • Partner at a high level with Mentor doctors, Regional Support Administrator, And all other field Operations to oversee 5-7 events a year.
  • Verify that not only are the participates qualified but have the patients that qualify for the course needed.
  • Collaborate with all levels of operations to inform of any changes in educational events during the year.
  • Make and send out educational flyers for the event.
  • Document through pictures and post celebration emails after the event
  • Close out event and submit all records for CE and payment for mentor doctors and participants.

Project Manager Of Operations

Katy Family Dentists
01.2018 - 01.2023
  • Managing 2.3M Dental Office
  • Ensure goals and priorities of Doctors and teams are achieved through servant leadership
  • Growing the practice by 10% year over year through creating systems and events that would allow the office to not only achieve their yearly budget year over year but hit 120% (+50K) of the budget last year.
  • Decrease Spending in areas by analyzing and finding different options that allowed us to be 15.7% profitable year to date.
  • Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
  • Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
  • Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
  • Successfully onboard new team members through partnerships with recruiting and support office
  • Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
  • Mentored 15 incoming Project managers over the 5 years that I have been with the company
  • Held quarterly class for learning technical and leadership training for the entire region.

Education

Bachelor of Science - Healthcare administration

Brigham Young University-Idaho
01.2016

Skills

  • Work independently
  • Technical Skills
  • Coaching & Training
  • Process Improvement

LANGUAGES

English
Spanish

Timeline

Office Manager

Miller Dental
09.2024 - Current

Regional Project Coordinator

Heartland Dental
01.2021 - 01.2023

Project Manager Of Operations

Katy Family Dentists
01.2018 - 01.2023

Bachelor of Science - Healthcare administration

Brigham Young University-Idaho

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