Monika La Vigna
Phoenix,AZ
Summary
Versatile leader with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Banking and FinTech.
Overview
8
8
years of professional experience
Work History
Director of Operations
SIGFIG WEALTH MANAGEMENT
02.2018 - 10.2022
- Developed systems and procedures to improve operational quality and team efficiency.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Mentored and coached team members to foster productive and engaging work environment.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
VP: Enterprise Retail Sales Manager
BANK OF AMERICA
07.2017 - 02.2018
- Partnered with Market Sales Manager to identify gaps in referral process enhancing sales by 70%.
- Recruited, trained and mentored salesforce of 20 Loan Officers.
- Coached sales team in consultative sales approach, leading to increased revenues and market growth.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
VP: Market Sales Manager
Bank Of America
01.2016 - 07.2017
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
VP: Sales Performance Manager
Bank Of America
05.2014 - 06.2015
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Held group meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Skills
- Performance Analysis
- Strategic Vision
- Business Management
- Leadership Training
- Policy Development and Enforcement
- Process Improvement
- Quarterly Reviews
- Motivational Leadership
Timeline
Director of Operations
SIGFIG WEALTH MANAGEMENT
02.2018 - 10.2022
VP: Enterprise Retail Sales Manager
BANK OF AMERICA
07.2017 - 02.2018
VP: Market Sales Manager
Bank Of America
01.2016 - 07.2017
VP: Sales Performance Manager
Bank Of America
05.2014 - 06.2015
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