Monika Orlowski
Havre De Grace,MD
Summary
Results-driven leader with a strong background in healthcare, operations, and team management. Proven ability to oversee teams, streamline workflows, and enhance efficiency in fast-paced environments. Adept at strategic planning, staff training, and process improvement to drive organizational success. Excellent communication and leadership skills with a history of optimizing patient care and operational performance. Seeking a management role to leverage leadership, problem-solving, and business acumen in a dynamic industry.
Overview
18
18
years of professional experience
Work History
Home Health Registered Nurse Case Manager
Stella Maris LLC
Timonium
11.2022 - 12.2024
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Introduced changes to patient care plans based on regular evaluations and patient changes.
- Took samples to complete diagnostic and routine assessment tests.
- Educated patients and families on disease processes, medications and treatments.
- Assessed patients' health status and developed individualized care plans to suit needs.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Coordinated with other healthcare team members to support patient needs.
- Provided emotional support and kind companionship to patients and families to increase overall wellness.
- Developed and implemented discharge plans to promote continued care after discharge.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
Home Health Registered Nurse
LHC Group
Rosedale, MD
03.2021 - 11.2022
- Implemented quality patient care techniques to align with safety, health and organizational regulations.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Directed patient care activities and provided guidance and training to RNs, LPNs and residential advisors during shift while delegating assignments and providing treatment.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Documented medications administered and treatments and procedures performed on appropriate records to protect privacy and confidentiality of patient information.
- Delivered oral medications, intramuscular injections and IV fluids to mitigate or resolve patient symptoms.
- Defined patient advocacy objectives for patients and caregivers through collaboration with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
- Informed physicians of any changes to patients' health or concerns observed during home visits.
- Provided physical assessments, medication and chronic disease management to home health patients.
- Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
- Trained, guided, supported and supervised home health aide care providers.
- Incorporated therapeutic, rehabilitative and nursing goals into detailed, individualized care plans based on diagnoses.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Introduced changes to patient care plans based on regular evaluations and patient changes.
Charge Registered Nurse
Fresenius Kidney Care
Baltimore, MD
02.2019 - 02.2021
- Maximized team performance by monitoring nursing care, including patient assessment processes and treatment implementations.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Built rapport with patients and family members to deliver exceptional care.
- Maintained in-depth understanding of individual patient care plans.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Observed and reported patient condition, progress and medication side effects to accurately document updates.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Performed patient assessments and adjusted care plans accordingly.
Medical Surgical Nurse
Good Samaritan Hospital
12.2016 - 02.2019
- Coordinated nursing care to be carried out according to Medsar's guidelines and regulations.
- Provided a high level of individualized care to adult patients across multiple medical specialties.
- Educated patients and their families on their illnesses, medications and treatment plans so that they were aware and informed.
- Collaborated with all members of a patient's healthcare team to ensure the proper and appropriate level of care.
- Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
Home Health Care Provider
Home Health Care
03.2011 - 09.2016
- Documents objective data and routine aspects of patient care.
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Cooked appetizing and satisfying meals and snacks.
- Maintained a clean, healthy and safe environment.
- Provided a comforting and soothing environment.
- Monitored expiration of medical supplies and medications.
- Monitored and recorded patient progress in response to therapy.
- Taught patients how to live within the limits of their capabilities and celebrated their successes.
- Diligently observed patient safety, risk management and infection control policies and procedures at all times.
Insurance Agent
Hartford Insurance Group
02.2007 - 03.2011
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Education
Associate of Science - Nursing
Harford Community College
Bel Air Maryland2016
Skills
- Team Leadership & Staff Development
- Operations & Process Improvement
- Strategic Planning & Problem-Solving
- Performance & Quality Management
- Client & Stakeholder Relations
- Sales & Customer Service
- Budgeting & Resource Allocation
- Training & Employee Engagement
- Bilingual speak fluent Polish
Timeline
Home Health Registered Nurse Case Manager
Stella Maris LLC
11.2022 - 12.2024
Home Health Registered Nurse
LHC Group
03.2021 - 11.2022
Charge Registered Nurse
Fresenius Kidney Care
02.2019 - 02.2021
Medical Surgical Nurse
Good Samaritan Hospital
12.2016 - 02.2019
Home Health Care Provider
Home Health Care
03.2011 - 09.2016
Insurance Agent
Hartford Insurance Group
02.2007 - 03.2011
Associate of Science - Nursing
Harford Community College