Monika Ortega
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Primary Care Provider
Interim HealthCare
09.2022 - 05.2024
- Contributed to a positive workplace environment through effective teamwork and collaboration with colleagues.
- Maintained high patient satisfaction through knowledgeable support and compassionate care.
Gap
Homemaker's
02.2015 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Waitress Bartender
2&9 Bar & Grill
10.2012 - 02.2015
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Administrative Assistant
Phillips Aplus Regional Heating & Cooling LLC
01.2007 - 04.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
Centennial High School
Pueblo, CO05.2002
Skills
- Primary Care
- Bedside manner
- Maintaining privacy
- Problem-Solving
- Teamwork and Collaboration
- Positive Attitude
- Time Management
- Problem-solving abilities
- Multitasking
- Team Collaboration
- Relationship Building
- Self Motivation
Timeline
Primary Care Provider
Interim HealthCare
09.2022 - 05.2024
Gap
Homemaker's
02.2015 - 09.2022
Waitress Bartender
2&9 Bar & Grill
10.2012 - 02.2015
Administrative Assistant
Phillips Aplus Regional Heating & Cooling LLC
01.2007 - 04.2012
High School Diploma -
Centennial High School