Monikah Monday
Tulsa,OK
Summary
Dedicated and versatile professional with experience in medical scheduling, customer service, administrative support, caregiving, and warehouse operations. Strong communicator with proven ability to multitask, manage schedules, and deliver excellent patient and client experiences. Authorized to work in the US for any employer
Overview
11
11
years of professional experience
1
1
Certification
Work History
In Home Caregiver
Na
Tulsa, OK
01.2025 - Current
- Home care for my mom.
- I help her with her daily tasks
- Take her to her appointments
Scheduler
Oklahoma Heart Institute
Tulsa, OK
05.2024 - Current
Scheduled patient appointments and assisted with check-ins. Managed high-volume calls and completed referrals. Performed accurate data entry to maintain patient records.
Scrap Cutter
Paragon Films
Broken-Arrow, OK
02.2024 - 05.2024
- Operated machine cutters, packaged materials, and transported pallets with pallet jacks.
General Cleaner
Sparkle
Owasso, OK
01.2024 - 02.2024
- Performed deep cleaning services for client homes.
Production ambassador
TULSACK
Tulsa, OK
04.2021 - 10.2023
- 1. coordinate the activities Of the other employees with the supervisor. What the supervisor can not get to I can do.
- 2. Add employees to the schedules
- 3. Assign employees to their work area
- 4. Assist the supervisor
- 5. Reporting to the Supervisor or other senior managers as required.
- 6. training new employees.
- 7. Developing training materials and conducting training sessions and workshops.
- 8. Assisting with other administrative tasks, when required.
- 9. Adding employee to schedule
Packing Inspector
TULSACK
Tulsa, OK
08.2018 - 10.2023
- Supplying or holding materials or tools, inspecting, packaging and palletizing finished product for shipment, cleaning work areas and equipment
Tutor
Tulsa, OK
01.2019 - 01.2022
- Elementary tutoring is mainly what I have done
Dillard's Sales Associate
Dillard's Retail
Tulsa, OK
07.2018 - 08.2018
- Greeted customers in a friendly manner
- Responsible for resolving all customer complaints
- Processed customer transactions
- Answered customer questions
Retail Sales Associate
Retail Sales Associate
Tulsa, OK
06.2015 - 08.2018
- Operated register, stocked shelves, and organized fitting rooms.
- Warehouse Worker — Dollar Tree
- Assisted with general warehouse support and stocking.
Education
Upper secondary education - undefined
High school diploma or GED -
Union High School
Tulsa, OK05.2012
Some college - undefined
Skills
Sales
Packaging
Telemarketing
Order Picking
Healthcare privacy protection
Writing skills
Multitasking
Conflict resolution
Microsoft Excel
Marketing
Computer literacy
Front desk - Front desk experience (1-2 years)
Windows
Quality Inspection
Microsoft Outlook
Cash handling - Cash handling experience (6-10 years)
Climbing
Medical office experience
Customer service
Senior care
Babysitting
Clinic experience
Retail Sales
Greeting customers
Administrative experience
Guest services
Childcare
Professional email communication
Computer operation
Electric pallet jack
Preschool experience
Teaching
Recruiting
English
Medical scheduling
Managing patient records
Conflict management
Phone etiquette
Patient registration
Retail sales
Written communication
Quality control
Social listening
Data collection
Cleaning Experience
Experience with Children
Microsoft Office
Content creation
Cash register
Early Childhood Education
Computer skills
Pallet jack
Outbound calling
Schedule management
Typing
Social media strategy
Infant Care
Digital marketing
Guest Services
Early childhood education
Private practice experience
Attention to detail
Microsoft Powerpoint
Appointment scheduling
Warehouse experience
Research
Working with people with disabilities
Data entry
Insurance verification - Insurance verification experience (1-2 years)
Customer support
Shipping & Receiving
Grammar Experience
Call center experience
Teamwork
Task prioritization
Customer communication
Social media marketing
Social media platforms
Scheduling
Productivity software
Gait belt
Workday
Microsoft Word
Supervising experience
Time management
Maintaining patient confidentiality
Classroom experience
Records management
Toddler Care
Organizational skills
Phone communication
Office experience
Electronic health records (EHR) management
Organizational Skills
Warehouse management
Patient interaction
Communication skills
Caregiving
HIPAA
Certification
- Driver's License
- Food Handler Certification
Timeline
In Home Caregiver
Na
01.2025 - Current
Scheduler
Oklahoma Heart Institute
05.2024 - Current
Scrap Cutter
Paragon Films
02.2024 - 05.2024
General Cleaner
Sparkle
01.2024 - 02.2024
Production ambassador
TULSACK
04.2021 - 10.2023
Tutor
01.2019 - 01.2022
Packing Inspector
TULSACK
08.2018 - 10.2023
Dillard's Sales Associate
Dillard's Retail
07.2018 - 08.2018
Retail Sales Associate
Retail Sales Associate
06.2015 - 08.2018
Upper secondary education - undefined
Some college - undefined
High school diploma or GED -
Union High School