Teri Giddens
New Port Richey,FL
Summary
Experienced with providing personalized in-home care that greatly enhances client comfort and quality of life. Utilizes effective communication and interpersonal skills to build trust and ensure client satisfaction. Knowledge of managing daily living activities and health monitoring tasks with compassion and precision.
Overview
11
11
years of professional experience
1
1
Certification
Work History
In Home Caregiver
Senior Helpers
Franklin, TN
05.2025 - Current
- Provided compassionate and personalized in-home care for individuals with varying health conditions and needs, ensuring their physical and emotional well-being
- Assisted clients with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support, promoting independence and maintaining dignity
- Developed strong and trusting relationships with clients and their families, fostering a supportive and caring environment
- Monitored clients' vital signs and reported any changes or concerns to healthcare professionals, contributing to early detection and intervention
- Assisted clients with therapeutic exercises and rehabilitation activities, supporting their physical health and recovery goals
- Prepared nutritious meals based on dietary requirements and preferences, ensuring a well-balanced and healthy diet for clients
- Maintained a clean and safe living environment, performing light housekeeping tasks and organizing living spaces for optimal comfort
- Provided companionship and emotional support, engaging in meaningful conversations and recreational activities to enhance clients' mental and emotional well-being
- Collaborated with healthcare professionals, including nurses and therapists, to implement and adjust care plans as needed, ensuring comprehensive and coordinated care
- Assisted with mobility devices, such as walkers or wheelchairs, ensuring clients' safety and independence in navigating their living spaces
Customer Service Representative
One Health Direct
Dunedin, FL
11.2021 - 06.2022
- Worked in a call center assisting clients with their accounts on an inbound call scale. Running Insurances, making orders, assisting with customer concerns, filing claims, open new accounts, updated accounts.
Cab Driver
Adams
Savannah, GA
07.2018 - 03.2020
- Picked people up from airport drove them to Savannah to hotels done tours I'm very much a people person
Customer Service Representative
Sell My TimeShare NOW
Saint Petersburg, FL
07.2015 - 04.2018
- Inbound and outbound call center for timeshare resale services
Education
Associate HHS - Health And Human Services
Ultimate Medical Academy
Tampa, FL05-2026
GED - undefined
Shelbyville School
Shellyville, TN03.2025
Skills
- Call center
- HIPAA
- Sales development management
- Team management
- Patient care - Patient care experience (More than 20 years)
- Typing
- Customer service
- Warehouse experience
- Working with people with developmental disabilities
- Telemarketing
- GPS
- Assembly
- CPR
- Manufacturing standard operating procedures
- Leadership
- Dressing assistance
- Communication skills (10 years)
- Hand tools
- Computer skills (10 years)
- Microsoft Outlook
- Organizational skills
- Mobility assistance
- Call center experience
- Human resources
- Medication pass administration
- Machining
- Lean manufacturing
- Direct support
- Cold Calling
- Manufacturing
- B2B sales
- Data entry
- Writing skills
- Office experience
- Medication administration
- POS
- Experience with individuals with cognitive disabilities
- Mechanical knowledge
- Negotiation (10 years)
- Bathing assistance
- Upselling
- First aid
- Heavy lifting
- Group home experience
- Vital signs
- Hospital experience
- Time management (10 years)
- Microsoft Office (10 years)
- Supervising experience
- English
- Dispatching
- Meal preparation
- Working with people with disabilities
- Packaging
- Quality control
- Geriatrics
- Home health - Home health experience (More than 20 years)
- Plastics injection molding
- Technical support
- Sales
- Phone etiquette
- Cooking
- Cleaning and sanitizing
- Compassionate caregiving
- Transportation services
- First aid and safety
- Housekeeping tasks
- Meal planning
- Client confidentiality
- Mobility support
- Dementia care
- Care plan management
- Progress documentation
- Alzheimer's care
- Diabetes management
- Client documentation
- Laundry assistance
- Hospice care
- Care plan development
- Seizure management
- Behavior redirection
- Nutrition monitoring
- Family communication
- Grocery shopping
- Condition monitoring
- Lifting techniques
- Incontinence care
- Palliative care
- Feeding tube management
- Stroke recovery assistance
- Emotional support
- Physical therapy assistance
- Fall prevention
- Personal hygiene support
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Supervised team of 7 staff members.
Certification
- Driver's License
- CNA
- Professional In Human Resources
Timeline
In Home Caregiver
Senior Helpers
05.2025 - Current
Customer Service Representative
One Health Direct
11.2021 - 06.2022
Cab Driver
Adams
07.2018 - 03.2020
Customer Service Representative
Sell My TimeShare NOW
07.2015 - 04.2018
GED - undefined
Shelbyville School
Associate HHS - Health And Human Services
Ultimate Medical Academy