Monique Ambario
Pasadena,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
Languages
2
2
years of post-secondary education
4
4
years of professional experience
Work History
Sale associates
James Avery Artisan Jewelry
Webster, Texas
06.2023 - Current
- Greeted guests and shared detailed product knowledge of James Avery artisan jewelry, ensuring an inviting atmosphere.
- Assisted customers with charm, ring, and gift selection as soon as entering the store.
- I also help in the back soldering the charms making sure I get the amount that Is needed to get done such as getting the charms added, making sure each item is packaged and returned to guest correctly and treating guest items as if my own.
- Organized jewelry displays and maintained polished store presentation.
- Answered customer questions about sizing, materials, and care.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Resolved customer complaints calmly and professionally, enhancing overall guest satisfaction.
- Worked with fellow sales team members to achieve group targets.
Manager
Rack Room shoes
Pasadena, Texas
11.2022 - 12.2022
- Made sure I assigned employees to their tasks and ensured everything is nice and organized.
- Doing online orders making sure the orders matched before sending off
- Closing duties and open duties.
Education
Associate of Arts - General Studies
San Jacinto College
Pasadena, TX 08.2021 - 05.2023
Pasadena High School
Pasadena, TXSkills
- Point of sale
- Cash handling
- I am very good with Product knowledge learning about a product and summarizing to guests to make sure they understand
- Very good with guests always coming in with a great attitude and making sure to treat others well
- Task prioritization
- Team collaboration
- Adaptability
- Flexible scheduling
- Attendance reliability
- Challenge acceptance
- If asked my managers would describe me as very hardworking and very much a multitasker because I will have tons of work to do in the back but when needed help with customers I’m willing to pause and help out and even taking calls during busy hours
Languages
English
Professional
Spanish
Professional
Timeline
Sale associates
James Avery Artisan Jewelry
06.2023 - Current
Manager
Rack Room shoes
11.2022 - 12.2022
Associate of Arts - General Studies
San Jacinto College
08.2021 - 05.2023
Pasadena High School