Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monique Anthony

Deltona

Summary

A motivated professional who is seeking a position in a outgoing helping environment. More than 5 years of experience providing customer service, critical thinking, and financial services.

Insurance professional with robust background in providing comprehensive insurance solutions. Known for collaborative approach and delivering consistent results in dynamic environments. Skilled in client relationship management and policy customization, valued for reliability and adaptability.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Licensed Benefit Advisor

Aflac
08.2023 - Current
  • Ensured compliance with federal regulations by staying current on legislative developments pertaining to employee benefits administration.
  • Improved overall employee satisfaction by addressing concerns regarding benefit plans promptly and effectively.
  • Established strong relationships with key stakeholders through clear communication and exceptional service delivery.
  • Coordinated seamless transitions between benefit plan providers for clients, minimizing disruptions and ensuring smooth coverage continuation.
  • Developed customized benefits presentations for diverse audiences, increasing understanding and engagement among participants.

Licensed Insurance Agent

Vantage Financial Alliance
09.2023 - Current
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
  • Generated new business opportunities via targeted marketing campaigns, resulting in increased lead generation and conversion rates.

Licensed Insurance Agent

Primerica
02.2020 - 08.2023
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Responded to customer calls swiftly to resolve issues and answer questions.

Education

Associate Degree - Health Information Technology

Florida Technical College
11.2016

Diploma - undefined

Apopka High School
05.2006

Skills

  • Interpersonal skills
  • Fast Learner
  • Microsoft Office
  • Verbal and written communication
  • Detail Oriented
  • Client relationship management
  • Insurance product expertise
  • Client account management
  • Insurance sales expertise
  • Professional networking
  • New agent training
  • Email marketing

Certification

  • November 2020 – Present LICENSED LIFE AND HEALTH AGENT, AFLAC
  • Meet with new and existing clients to learn their financial and personal profile.
  • Explain policy options to clients.
  • Review clients’ life insurance policies and evaluate for needed changes.
  • Renew policies when needed.
  • Maintain records and provide documentation to clients.
  • Market services to potential new clients.

Timeline

Licensed Insurance Agent

Vantage Financial Alliance
09.2023 - Current

Licensed Benefit Advisor

Aflac
08.2023 - Current

Licensed Insurance Agent

Primerica
02.2020 - 08.2023

Diploma - undefined

Apopka High School

Associate Degree - Health Information Technology

Florida Technical College

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