Monique Boyd
Belzoni,MS
Summary
To secure a position in Healthcare Administration where I will be able to work as part of an organization with my leadership and communication skills oriented from where i can get a chance to make my career in this as well as a support to help me develop my experience. I've earned my bachelor's degree in Healthcare Administration and completed my internship in this related field. My educational background will surely help me perform as a health care manager.
Overview
7
7
years of professional experience
Work History
FC Associate
Amazon
Canton, MS
09.2022 - Current
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Packaged items with appropriate materials to prevent damage during shipping.
- Placed products on conveyors for final wrapping and shipment.
- scan one single item at a time and place it inside machine . palm swipe black handle to make machine attach shipping label and seal package. once package is sealed the machine shoots it onto conveyor where its then sent to shipping department.
Customer Service Representative
Teleperformance USA
05.2022 - 09.2022
- Answered inbound calls, chats and emails to facilitate customer service.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- trouble shoot and resolved issues apple customers were having with mobile phone
Automotive Technician
Kelly Services/Nissan North America, Inc.
Canton, MS
03.2017 - 02.2022
- trimmed the Nissan Altima ( install parts i was assigned to install on plan metal altima)
- installed motor mounts for Nissan Altimas
- installed sunroofs for Nissan Altimas
- installed airducts for Nissan Altimas
- build necessary parts for other coworkers to install parts
- build gasline for altimas
- build gas pedals and brakes
Education
Certificate in Pharmacy Tech - Pharmacy Technician
Townsend's Pharmacy Institue
Belzoni, MS10-2020
Bachelor of Science - Healthcare Administration
Jackson State University
Jackson, MS04-2012
High School Diploma -
Humphreys County High School
Belzoni, MS05-2008
Skills
- exceptional stamina to work hard
- strong organizational skills
- capability to work independently as well with a team
- very dependable and flexible
- great computer skills
- fast learner
Timeline
FC Associate
Amazon
09.2022 - Current
Customer Service Representative
Teleperformance USA
05.2022 - 09.2022
Automotive Technician
Kelly Services/Nissan North America, Inc.
03.2017 - 02.2022
Certificate in Pharmacy Tech - Pharmacy Technician
Townsend's Pharmacy Institue
Bachelor of Science - Healthcare Administration
Jackson State University
High School Diploma -
Humphreys County High School
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