Monique Brunious
Greenville,IL
Overview
9
9
years of professional experience
Work History
Community Health Specialist (ROSC Grant)
Chestnut Health Systems
Granite City, Illinois
03.2023 - Current
- Community Outreach
- Assisted in developing strategies to increase customer satisfaction levels.
- Developed Recovery Support Groups
- Participated in ongoing training and compliance activities.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Researched current trends in the field of community outreach in order to identify best practices.
- Collaborated with internal teams on marketing initiatives that supported community engagement efforts.
- Cultivated relationships with local organizations to increase visibility in the community.
- Developed and implemented community outreach strategies to increase awareness of programs and services.
- Gave presentations at public gatherings, community events and school meetings.
- Developed and implemented programs to fill different community needs.
- Consulted with staff on resolution of complex service issues.
- Acted as a liaison between agencies providing treatment services and those receiving them.
Freedom Walkers of Bond County (recovery Advocate)
Self Employed Volunteer
Greenville, IL
06.2015 - Current
- Educated family members on how they can support their loved one's recovery process.
- Assisted clients in creating a personalized recovery plan that outlined goals for achieving long-term sobriety.
- Actively listened to clients during individual sessions to provide an understanding environment for processing feelings and experiences.
- Performed administrative tasks including scheduling appointments, completing paperwork.
- Engaged in outreach efforts within the local community to raise awareness about addiction issues and available resources.
- Provided peer recovery support to individuals in early stages of recovery from substance use disorder.
- Encouraged clients to participate in 12-step programs or other forms of mutual aid groups.
- Connected clients with appropriate aftercare services such as sober living homes or outpatient programs.
- Supported clients through challenging times by offering emotional guidance and unconditional acceptance.
- Put together list of applicable resources and helped secure necessary referrals.
- Facilitated debt recovery processes, achieving high recovery rates for diverse portfolios.
- Remained calm, stayed professional, and provided exceptional service on calls, even when interacting with difficult individuals.
- Created educational materials on the dangers of drug and alcohol use.
- Participated in media campaigns designed to raise public awareness about the risks associated with drugs and alcohol consumption.
- Organized community-wide events to promote substance abuse prevention awareness.
- Coordinated collaborations between law enforcement, health care providers, parents, teachers, and community members regarding substance abuse prevention efforts.
- Provided counseling services to individuals struggling with addiction issues.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Guided clients in developing skills or strategies for dealing with problems.
Volunteer
Greenville Federal Prison Women/Men's Camp
Greenville, IL
08.2019 - 03.2021
- Created a safe environment for participants to express their opinions without fear, judgement or criticism.
- Facilitated group discussions and activities to ensure successful outcomes.
- Facilitated 12 Step Group and Spirituality Group.
- Organized material and resources required for each session in advance.
- Provided recovery support efficiently.
Education
Associate of Arts -
Kaskaskia College
Centralia, IL06-1989
GED -
Kaskaskia College
Centralia, IL01-1987
Timeline
Community Health Specialist (ROSC Grant)
Chestnut Health Systems
03.2023 - Current
Volunteer
Greenville Federal Prison Women/Men's Camp
08.2019 - 03.2021
Freedom Walkers of Bond County (recovery Advocate)
Self Employed Volunteer
06.2015 - Current
Associate of Arts -
Kaskaskia College
GED -
Kaskaskia College