Monique Campos

Favorite Healthcare Staffing Corp

06.2008 - 12.2024

Responsible for placing employees on temporary assignments, performing personnel-related duties, and providing clients with superior customer service to satisfy their temporary staffing needs.
Promptly corresponded with applicants and provided basic troubleshooting guidance with employment application tracking system and other pre-employment credentials via the mobile app.
Created and delivered Mobilize App Troubleshooting Guide for internal and external staff.
Screened candidates and initiated new hire paperwork.
Processed job applicants. Reviewed employment policies and procedures, administered tests, and completed personnel paperwork.
Checked employee references, verified license(s) and other credentials.
Generated and analyzed reports to monitor employee engagement and attrition trends.
Managed approximately 30 incoming calls, emails and text per day from customers and staff.
Advocated for staff members, helping to identify and resolve conflicts.
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Conducted performance reviews and provided feedback to managers on employee performance.
Reviewed weekly invoices per payroll for errors. Resolved payroll and billing problems.
Shared in on-call responsibility and provided support to the Service Center.