Summary
Overview
Work History
Education
Skills
References
Timeline
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Monique Carreon

Riverside,CA

Summary

Dynamic Operations Manager with a proven track record at Prime Stack Distribution, enhancing client relationships and spearheading productivity initiatives. Excelled in workflow planning and data analysis, boosting operational efficiency. Skilled in Microsoft Office and leadership, adept at driving team performance and exceeding targets.

Overview

9
9
years of professional experience

Work History

Prime Stack Distribution
Ontario, CA
10.2021 - Current
  • Strengthened long-term relationships with clients using excellent resolution strategies.
  • Strategized profitable approaches for increasing company earnings.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Partnered with executives on developing long-term strategy for the organization.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Directed operations related to scheduling, staff training and maintaining inventory.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.

General Warehouse Associate

Baron HR
Ontario, CA
09.2018 - 04.2020
  • Collaborated closely with other departments such as production, quality control, sales, to ensure smooth operations.
  • Repaired damaged packaging material when necessary to prepare items for shipping or storage.
  • Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Checked shipments for damaged or incorrect items.
  • Assisted in the loading and unloading of goods from trucks and containers using a forklift.

Camp Counselor

The Cove Waterpark
Jurupa Valley, CA
06.2016 - 09.2018
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.
  • Enhanced community spirit through effective conflict management among campers.
  • Enhanced educational environment through strategic use of positive reinforcement.
  • Guided group discussions and reflective exercises to enhance camper engagement.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Documented individual progress toward meeting treatment goals.
  • Met with staff to discuss rules, regulations and work-related problems.

Education

High School Diploma -

Rubidoux High School
Riverside, CA
05-2018

Some College (No Degree) - Biology

Riverside City College
Riverside, CA

Skills

  • Communication
  • Punctuality and reliability
  • Workflow planning
  • Data entry
  • Complex problems analysis
  • Multi-site operations
  • Leadership
  • Forklift operation
  • Microsoft Office (Excel, Word, etc)
  • Windows virtual desktop

References

References available upon request.

Timeline

Prime Stack Distribution
10.2021 - Current

General Warehouse Associate

Baron HR
09.2018 - 04.2020

Camp Counselor

The Cove Waterpark
06.2016 - 09.2018

High School Diploma -

Rubidoux High School

Some College (No Degree) - Biology

Riverside City College
Monique Carreon