Monique Davenport
Ridley Park
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Effective in managing operations. Fast-thinking Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated, comprehensive and compassionate. Hardworking and passionate. Eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Accounts Payable
New Destiny Christian Center
04.2021 - Current
- Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
- Managed invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
- Assisted in the preparation of financial statements, providing detailed account reconciliations and analysis.
- Provided exceptional customer service to both internal departments and external clients regarding billing inquiries or disputes resolution.
- Supported month-end closing activities, ensuring accuracy in financial records and adherence to deadlines.
Office Manager
Sunflower Home Health Care Services
10.2020 - 04.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Customer Service Representative
RRS Medical
01.2018 - 10.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Responded to patient inquiries to provide information and details of medical records.
- Processed both outgoing and incoming requests for medical records from multiple sources.
- Supported medical staff by providing organized and accurate medical records.
Education
No Degree - Pre Nursing
Delaware County Community College
Media, PANo Degree - Emergency Medical Technology
All State Careers
Essington, PA2014
LPN - Practical Nursing
Lincoln Technical Institute - Edison
Iselin, NJ2011
Skills
- Purchase Order Management
- Payment Processing
- Expense Reporting
- Data Entry
- Quickbooks
- Financial Reporting
- Scene Safety
- Bleeding control
Timeline
Accounts Payable
New Destiny Christian Center
04.2021 - Current
Office Manager
Sunflower Home Health Care Services
10.2020 - 04.2021
Customer Service Representative
RRS Medical
01.2018 - 10.2020
No Degree - Pre Nursing
Delaware County Community College
No Degree - Emergency Medical Technology
All State Careers
LPN - Practical Nursing
Lincoln Technical Institute - Edison
Similar Profiles
Rachel MichelsonRachel Michelson
Lead Teacher, Toddler Room at Academy of Destiny Christian AcademyLead Teacher, Toddler Room at Academy of Destiny Christian Academy
Elisabeth SchwedaElisabeth Schweda
Camera Crew Member at Destiny Christian ChurchCamera Crew Member at Destiny Christian Church
Kathleen FerrinKathleen Ferrin
Administrative Assistant at Destiny Christian ChurchAdministrative Assistant at Destiny Christian Church