Summary
Overview
Work History
Education
Skills
Key Qualifications
Timeline
Generic

Monique Fanning

Jacksonville

Summary

I’m seeking a Border Patrol Officer position to leverage the understanding of correctional law systems and law enforcement.

Overview

8
8
years of professional experience

Work History

Dispatch

Fire and Rescue Jacksonville
07.2022 - 01.2023
  • 40 hours a week/Full Time
  • Answering emergency and non emergency calls from the public
  • Communicating with fire-fighter and police with mobile units to provide instructions and information
  • Monitoring situations by phone or radio to determine the best course of action and safety
  • Using mapping software to track and plan routes for quickest arrival times

Machine operator/ Quality Control

Anchor Glass
05.2021 - 06.2022
  • 72 hours a week/Full Time
  • Inspecting finished products for defects and ensuring safety and meeting quality standards.
  • Reporting any quality issues to team leads
  • Inspection check throughout the production process.

Machine Operator

Kellogg's
10.2019 - 03.2021
  • 80 hours a week/ Full Time
  • Setting up machine according to production specifications, including loading raw materials and adjusting machine parts
  • Monitoring machine performance and fixing the necessary problem that may occur during production

Receptionist and Administrative Assistant

Olina Nails and Med Spa
04.2018 - 01.2019
  • 40 hours a week/ Full Time
  • Greeted patients and ensured they were comfortable while waiting
  • Made follow up appointments for patients using our computerized customer management system.
  • Answered the phone, updated appointments, and forwarded calls to the medical staff, followed up in email with patient queries.
  • Took initiative to organize front-desk filing systems.
  • Organized an annual office party for the entire clinic.
  • Searched for best vendors and ordered office supplies.

Receptionist

Country Inn Suites
11.2016 - 02.2017
  • 40 hours a week/ Full Time
  • Monitoring logbooks, issuing badges and room keys to guests and workers.
  • Directing guest to rooms by staff or myself
  • Assured that the guest was comfortable and happy with the rooms, Also informing them about our accommodation.

Call Center

West Corp
09.2014 - 10.2016
  • 40 hours a week/ Full Time
  • Answering incoming calls and responding to customers' emails.
  • Managing customers' calls and complaints.
  • Up-selling, going over and beyond for customer satisfaction.

Education

Cosmetology

Xenon Academy
10.2016

High School Diploma - undefined

Rich Central High School
01.2009

Skills

  • Flight dispatch coordination
  • Assignments dispatch
  • Vehicle dispatch
  • Assisting dispatch
  • Dispatch management
  • Technical service dispatch
  • Dispatch first responders

Key Qualifications

  • Over 5 year's experience as a receptionist.
  • Able to create a positive impression about my company through efficient and professional interactions.
  • A self-motivated and disciplined individual with a strong work ethic and proven track record.
  • Dependable, personable, and dedicated to great customer engagements.

Timeline

Dispatch

Fire and Rescue Jacksonville
07.2022 - 01.2023

Machine operator/ Quality Control

Anchor Glass
05.2021 - 06.2022

Machine Operator

Kellogg's
10.2019 - 03.2021

Receptionist and Administrative Assistant

Olina Nails and Med Spa
04.2018 - 01.2019

Receptionist

Country Inn Suites
11.2016 - 02.2017

Call Center

West Corp
09.2014 - 10.2016

Cosmetology

Xenon Academy

High School Diploma - undefined

Rich Central High School

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Monique Fanning