Monique Fanning
Jacksonville
Summary
I’m seeking a Border Patrol Officer position to leverage the understanding of correctional law systems and law enforcement.
Overview
8
8
years of professional experience
Work History
Dispatch
Fire and Rescue Jacksonville
07.2022 - 01.2023
- 40 hours a week/Full Time
- Answering emergency and non emergency calls from the public
- Communicating with fire-fighter and police with mobile units to provide instructions and information
- Monitoring situations by phone or radio to determine the best course of action and safety
- Using mapping software to track and plan routes for quickest arrival times
Machine operator/ Quality Control
Anchor Glass
05.2021 - 06.2022
- 72 hours a week/Full Time
- Inspecting finished products for defects and ensuring safety and meeting quality standards.
- Reporting any quality issues to team leads
- Inspection check throughout the production process.
Machine Operator
Kellogg's
10.2019 - 03.2021
- 80 hours a week/ Full Time
- Setting up machine according to production specifications, including loading raw materials and adjusting machine parts
- Monitoring machine performance and fixing the necessary problem that may occur during production
Receptionist and Administrative Assistant
Olina Nails and Med Spa
04.2018 - 01.2019
- 40 hours a week/ Full Time
- Greeted patients and ensured they were comfortable while waiting
- Made follow up appointments for patients using our computerized customer management system.
- Answered the phone, updated appointments, and forwarded calls to the medical staff, followed up in email with patient queries.
- Took initiative to organize front-desk filing systems.
- Organized an annual office party for the entire clinic.
- Searched for best vendors and ordered office supplies.
Receptionist
Country Inn Suites
11.2016 - 02.2017
- 40 hours a week/ Full Time
- Monitoring logbooks, issuing badges and room keys to guests and workers.
- Directing guest to rooms by staff or myself
- Assured that the guest was comfortable and happy with the rooms, Also informing them about our accommodation.
Call Center
West Corp
09.2014 - 10.2016
- 40 hours a week/ Full Time
- Answering incoming calls and responding to customers' emails.
- Managing customers' calls and complaints.
- Up-selling, going over and beyond for customer satisfaction.
Education
Cosmetology
Xenon Academy
10.2016
High School Diploma - undefined
Rich Central High School
01.2009
Skills
- Flight dispatch coordination
- Assignments dispatch
- Vehicle dispatch
- Assisting dispatch
- Dispatch management
- Technical service dispatch
- Dispatch first responders
Key Qualifications
- Over 5 year's experience as a receptionist.
- Able to create a positive impression about my company through efficient and professional interactions.
- A self-motivated and disciplined individual with a strong work ethic and proven track record.
- Dependable, personable, and dedicated to great customer engagements.
Timeline
Dispatch
Fire and Rescue Jacksonville
07.2022 - 01.2023
Machine operator/ Quality Control
Anchor Glass
05.2021 - 06.2022
Machine Operator
Kellogg's
10.2019 - 03.2021
Receptionist and Administrative Assistant
Olina Nails and Med Spa
04.2018 - 01.2019
Receptionist
Country Inn Suites
11.2016 - 02.2017
Call Center
West Corp
09.2014 - 10.2016
Cosmetology
Xenon Academy
High School Diploma - undefined
Rich Central High School
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