NOSELINE F MESIDOR
Provo,Utah
Summary
To obtain Full-time work position with Customer service, Sales, Collections, or Clerical in Salt Lake City, Utah, Area.
Offering passion for sports and customer service, eager to learn and develop in retail environment. Brings ability to quickly understand product details and assist customers effectively. Ready to use and develop customer service and sales skills in [Desired Position] role.
Offering excellent communication skills and ability to quickly learn new concepts and processes. Contributes strong understanding of customer service principles and ability to manage financial transactions accurately. Ready to use and develop analytical skills and customer service abilities in [Desired Position] role.
Offering strong interpersonal skills and positive attitude, ready to learn and develop in donor-focused environment. Delivers effective communication and customer service abilities crucial for donor engagement. Ready to use and develop communication skills and customer service capabilities in Donor Greeter role.
Customer service professional prepared to enhance team performance and customer satisfaction. Background includes managing customer service operations and optimizing workflows for better efficiency. Known for fostering collaboration and adapting to dynamic environments. Brings expertise in conflict resolution and team leadership.
Offering excellent communication and interpersonal skills, with strong desire to learn and grow in customer service. Brings ability to quickly understand and address customer needs, using basic problem-solving and technology skills. Ready to use and develop these skills in Customer Service Field Representative role.
Personable and tech-savvy, equipped with solid understanding of computer systems and software. Possesses fundamental knowledge in computer hardware and software, along with skills in customer service and sales. Poised to drive sales and provide excellent customer service, ensuring positive customer experience.
Overview
27
27
years of professional experience
Work History
Alder Holding
01.2022
- Inbound and outbound High call volume.
- Service account from the beginning to the end of service agreements.
- Provide solution and negotiate best solution to retain customers.
- Establish and maintain strong relationship with customers.
Warehouse Fulfillment Associate
Amazon
08.2023 - 08.2025
- Operated forklifts and pallet jacks to transport products efficiently within warehouse environment.
- Organized inventory systems, ensuring accurate stock levels and timely retrieval of items.
- Collaborated with team members to optimize order fulfillment processes and reduce lead times.
- Conducted regular safety checks on equipment to maintain compliance with safety regulations.
- Maintained cleanliness and organization of work area to enhance efficiency and safety protocols.
- Implemented quality control measures to ensure product integrity throughout the fulfillment process.
- Wrapped pallets in shrink wrap prior to loading.
- Met or exceeded daily performance goals through consistent focus on task completion and time management.
- Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
- Operated various types of material handling equipment safely, including forklifts, pallet jacks, and hand trucks.
- Sustained a clean and organized work environment, contributing to increased productivity and efficiency.
- Coordinated seamless communication between warehouse staff and supervisors regarding daily operations.
- Achieved high levels of attendance punctuality reflecting commitment towards warehouse objectives.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Kept work areas neat, clean and free from debris.
Debit Card Claim Financial Crime Specialist
Wells Fargo
08.2018 - 07.2019
- Provide excellent customer service experience on every call while listening carefully to comprehend and solved customer issues.
- Self-motivated and able to work long hours when needed.
- Reliable and work well on a team.
Sykes Enterprise
07.2017 - 06.2018
- Very fast-pace call center environment. Answering phones to help customers with credit card questions. Communicate clearly with customers while accurately solved accounts problems.
Customer Service
Chase Bank
01.2001 - 01.2009
- Provide customer support in a busy inbound and outbound call center environment for a very busy call center. Take ownership of company goals and objective while prioritizing customer needs to provide the best solution for the customer and the bank.
Customer Service
Sprint PCS
01.1999 - 01.2000
- Provide basic customer service for high volume of primarily routine inbound telephone calls with the objective of activate and start services for new and existing customers.
Education
Management
Utah Valley University
Orem, Utah04-2026
Skills
- Ability to judge independently with very high critical thinking skills Very attentive and detail oriented
- Able to use multiple tabs, multiple browsers, instant messenger tools and window navigation
- Fluent in Microsoft office tools, windows operation, Adobe Illustrator, Adobe InDesign and Adobe Photoshop
- Decision making and problem solving
- Effective communication
- Time management expertise
- Staff training and development
- Emergency response planning
- Crew resource management
- Performance metrics analysis
- Budgeting and financial planning
- Regulatory compliance
- Air traffic control
- Flight safety compliance
- Flight operations management
- Aviation project management
- Flight scheduling expertise
- Aviation security protocols
- Ground handling supervision
- Weather analysis proficiency
- Fuel management optimization
- Airline revenue management
- Passenger service management
- Aircraft maintenance oversight
- Flight dispatch coordination
- Baggage handling systems
- Airport operations coordination
- Quality assurance monitoring
- Air navigation services
- Customer service
- Time management
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Reliability
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Performance improvements
- Payroll administration and timekeeping
- Risk management
- Staff development
- Sales tracking
- Administrative management
- Employee development
- Data analysis
- Staff scheduling
- Crisis management
- Training management
- Customer retention
- Employee scheduling
- Project management
- Staff hiring
- Quality assurance
- Performance evaluation and monitoring
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Customer service management
- Effective leader
- Relationship building
- Employee motivation
- Self motivation
- Team building
- Customer relations
- Interpersonal skills
- Customer relationship management
- Analytical thinking
- Conflict resolution
- Recruitment and hiring
- Operations management
- Goal setting
- Inventory tracking and management
- Professionalism
- Employee relations
- Staff management
- Scheduling
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
COMMUNICATION
Fluent in English and Haitian Creole. Able to speak and understand some French and Spanish.
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Graphic Design
- Gardening
- Backpacking and Hiking
- Dancing
- Music
- Gym Workouts
- Strategy Games
- Enjoy hobbies that combine physical activity with outdoor exploration
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Digital Art and Animation
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Mindfulness Practices
- Growing herbs, vegetables, or fruits in home gardens
- Personal Development and Self-Improvement
Timeline
Warehouse Fulfillment Associate
Amazon
08.2023 - 08.2025
Alder Holding
01.2022
Debit Card Claim Financial Crime Specialist
Wells Fargo
08.2018 - 07.2019
Sykes Enterprise
07.2017 - 06.2018
Customer Service
Chase Bank
01.2001 - 01.2009
Customer Service
Sprint PCS
01.1999 - 01.2000
Management
Utah Valley University