Monique Felder
Stay At Home Mom
The Bronx,NY
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Personal Assistant
First Security Preparation
New York, NY
03.2006 - 02.2007
- Maintained appropriate filing of personal and professional documentation.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Used discretion when handling confidential information.
Housekeeping Manager
Korman Communities
White Plains, NY
08.2005 - 03.2006
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Coordinated household cleaning service operations and managed client relations.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Evaluated employee performance and developed improvement plans.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
Education
Dual Credit Program - Physician Assistant
Touro College
230 W 125th St 3rd Floor, New York, NY 10027 09.2003 - 06.2005
Skills
Human Resources Management (HRM)
Advanced interpersonal skills
Time management
Project planning
Operations support
Commitment to quality and service
Staff motivator
Professional and mature
Creative problem solving
Recordkeeping strengths
Counseling and life coaching
Critical Thinking
Flexible and Adaptable
Additional Information
In February 2007, I became a stay-at-home mom to care for my four-year-old son after he was diagnosed with Leukemia. While he received chemo, I self-educated myself in nutrition and created a dietary plan. Thankfully, he's been in remission after two years of treatment.
In 2009 my second child was born. He was diagnosed with autism at three years old. I made another life-changing decision to homeschool him. With a continuous will to learn, I self-educated myself to expand my knowledge. He is now attending middle school and is on the honor roll with a GPA of 3.5.
I am aligned with my values and make decisions carefully. My intentions are always good. Education is essential to me. I chose to take the positive out of every situation; that is what I bring onward.
I write for fun.
I write short stories and share them with my family. Perhaps one day they will be shared with the world.
Timeline
Personal Assistant
First Security Preparation
03.2006 - 02.2007
Housekeeping Manager
Korman Communities
08.2005 - 03.2006
Dual Credit Program - Physician Assistant
Touro College
09.2003 - 06.2005
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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