Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Monique Franklin

Monique Franklin

Los Angeles,CA

Summary

To obtain a position as a Certified Phlebotomy Technician, where I can utilize my experience, skills, and Training Highly-skilled phlebotomist with 18 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Overview

18
18
years of professional experience

Work History

PHLEBOTOMIST

CHILDRENS HEALTHCARE OF ATLANTA
11.2019 - 02.2023
  • Oversees invasive procedures and techniques involved in collection of blood specimens from newborn through age 21
  • Performs clerical duties related to specimen collection and patient care
  • Performs various duties in specimen processing area of the laboratory.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Continually sought opportunities for professional development by attending workshops, conferences, and staying up-to-date on industry best practices in phlebotomy techniques.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Played an integral role in managing inventory levels within the department, ordering necessary supplies while minimizing waste to maintain cost-effective operations.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

PHLEBOTOMIST

L.A. COUNTY
06.2023 - Current
  • CUSTOMER SERVICE, PATIENT RECEPTION, VENIPUNCTURE USING VACUTAINER SYSTEM, SYRINGE, AND BUTTERFLY, SKIN PUNCTURES, SPECIMEN PROCESSING, PROPER SHARPS/WASTE DISPOSAL
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.

PHLEBOTOMIST

L.A. COUNTY
04.2013 - 05.2019
  • CUSTOMER SERVICE, PATIENT RECEPTION, VENIPUNCTURE USING VACUTAINER SYSTEM, SYRINGE, AND BUTTERFLY, SKIN PUNCTURES, SPECIMEN PROCESSING, PROPER SHARPS/WASTE DISPOSAL
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.

PHLEBOTOMIST

Beaver Medical Group
06.2006 - 11.2012
  • CUSTOMER SERVICE, PATIENT RECEPTION, VENIPUNCTURE USING VACUTAINER SYSTEM, SYRINGE, AND BUTTERFLY, SKIN PUNCTURES, SPECIMEN PROCESSING, AND PROPER SHARPS/WASTE DISPOSAL
  • TRAINING PHLEBOTOMY STUDENTS
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.

Education

Certified Phlebotomy Technician -

U.S Colleges, Riverside, CA
10.2005

Skills

  • BLOOD COMPOSITION
  • BUTTERFLY TECHNIQUES
  • VENIPUNCTURE EQUIPMENT
  • SKIN PUNCTURE PROCEDURES
  • UNIVERSAL PRECAUTIONS
  • OSHA GUIDELINES
  • Windows Microsoft XP
  • Customer Service
  • Communication
  • Data Entry
  • Specimen Preparation
  • Paperwork Processing
  • Infection Control
  • Patient confidentiality
  • Specimen labeling procedures
  • Communication abilities
  • Sample and specimen collection
  • Venipuncture Expertise
  • Specimen handling
  • Staff Management
  • HIPAA Compliance
  • HIPAA
  • Butterfly needle technique
  • Syringe method
  • Skin puncture
  • Pediatric phlebotomy
  • Blood culture collection
  • Order of draw
  • Geriatric phlebotomy
  • Capillary puncture
  • Glucose Screening
  • Sample Collection
  • Butterfly Venipuncture

Additional Information

I AM RELIABLE AND DEPENDABLE AND ALSO A TEAM PLAYER.I WILL START FROM AN ENTRY LEVEL POSITION AND WORK MY WAY TO THE TOP

References

Reference available upon request

Timeline

PHLEBOTOMIST - L.A. COUNTY
06.2023 - Current
PHLEBOTOMIST - CHILDRENS HEALTHCARE OF ATLANTA
11.2019 - 02.2023
PHLEBOTOMIST - L.A. COUNTY
04.2013 - 05.2019
PHLEBOTOMIST - Beaver Medical Group
06.2006 - 11.2012
U.S Colleges - Certified Phlebotomy Technician,
Monique Franklin