Cynthia Lopez-Lopez
Riverside,CA
Summary
Licensed Phlebotomist with expertise in clinical techniques and specimen processing. Known for compassionately alleviating patient anxieties while ensuring adherence to infection control protocols and specimen integrity. Strong focus on accurate data entry and quality assurance in fast-paced healthcare environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist
Diagnostic Laboratory Science
Eastvale
02.2026 - Current
- Performed venipuncture and capillary blood collection on pediatric patients, prioritizing comfort and safety.
- Implemented infection control and patient safety protocols while providing compassionate care to children and families.
- Managed specimen labeling and ensured adherence to handling protocols for laboratory testing.
Phlebotomist
American Bio Clinical Laboratories
Upland, CA
09.2024 - 02.2026
- Perform venipuncture, and specimen collection with accurate labeling and timely processing, including centrifugation.
- Determine correct order of draw and specimen quantity based on test requirements and physician orders.
- Collect and prepare additional specimens (FOBT, stool, urine, swabs, breath tests) following CLIA and OSHA standards.
- Ensured OSHA compliance through proper use of PPE, disinfection of work areas, safe disposal of sharps, and adherence to universal precautions.
- Verified patient insurance eligibility, obtained required signatures, confirmed identity to ensure compliance with HIPAA and lab protocols.
- Delivered patient-centered customer service by greeting clients, answering calls, scheduling appointments, and processing billing transactions efficiently.
Service Representative/Barista
SOFIVE Soccer Center
Pomona, CA
06.2023 - 10.2025
- Resolved customer complaints to maintain high satisfaction and loyalty.
- Assisted customers with inquiries, enhancing their understanding of soccer programs.
- Managed player and team registrations, streamlining processes for efficiency.
Phlebotomy Extern
Clinica San Miguel
Pomona, CA
03.2024 - 04.2024
- Secured 10-20 blood specimens daily from patients over 15 years old, ensuring timely collection for laboratory analysis.
- Collected blood specimens by venipuncture, vacutainer, and butterfly techniques.
- Calmed and reassured apprehensive patients by explaining procedures, fostering cooperation and reducing anxiety during blood draws.
- Ensured specimen integrity by accurately identifying patients, checking paperwork, labeling, and properly storing specimens according to laboratory protocols.
- Proficiently operated, maintained, and calibrated centrifuges, blood tube rockers, and bar code scanner equipment.
Chiropractic Assistant/Receptionist
ATLAS Health Clinic
Montclair, CA
01.2022 - 05.2023
- Coordinated patient intake processes to ensure seamless clinic transitions.
- Maintained accurate patient records in electronic health record systems to support effective care.
- Scheduled appointments and managed treatment plans to enhance patient experience.
Education
Phlebotomy Technician 1 -
U.S. Colleges
Montclair, CA05-2024
Diploma -
Ganesha High School
Pomona, CASkills
- Venipuncture Procedures
- Butterfly Techniques
- Vacutainer System
- Skin Puncture Procedures
- Glucometer
- Urinalysis
- Blood Composition
- Patient Identification
- Specimen transport
- Universal Infection Control
- Medical Histories
- Medical Terminology
Certification
- National Phlebotomy Certification, NHA, 05/01/24
- California Phlebotomy License, CPT1, 05/01/24
- American Heart Association CPR/AED and BLS Certification, 02/01/24
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Phlebotomist
Diagnostic Laboratory Science
02.2026 - Current
Phlebotomist
American Bio Clinical Laboratories
09.2024 - 02.2026
Phlebotomy Extern
Clinica San Miguel
03.2024 - 04.2024
Service Representative/Barista
SOFIVE Soccer Center
06.2023 - 10.2025
Chiropractic Assistant/Receptionist
ATLAS Health Clinic
01.2022 - 05.2023
Phlebotomy Technician 1 -
U.S. Colleges
Diploma -
Ganesha High School