Ayana Thomas
Virginia Beach,VA
Summary
Detail-oriented phlebotomist with a background in venipuncture, specimen centrifuging, and accurate documentation. Recognized for strong customer service, clear communication, and collaboration with team members. Ready to contribute dependable support in a patient-focused healthcare setting.
Overview
5
5
years of professional experience
Work History
Phlebotomist
Biomat Plasma Center
Newport news , VA
07.2024 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Verified patient information prior to specimen collection.
- Documented patient information into an electronic medical records system.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Monitored inventory levels of phlebotomy supplies to ensure availability and readiness for procedures.
- Documented records and followed Biomat Plasma Center compliance procedures
- Delivered exceptional customer service during patient interactions to enhance patient experience and comfort.
- Facilitated training sessions for new phlebotomists, offering guidance and resources to improve onboarding effectiveness.
Cashier
Dollar Tree Stores
Virginia Beach, Virginia
06.2021 - 06.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Completed tasks as instructed by management.
Education
High School Diploma -
Landstown High School
Viginia Beach06-2024
Skills
- Venipuncture procedures
- Blood collection
- Blood draw techniques
- Specimen processing
- Specimen handling
- Specimen labeling procedures
- Patient verification
- Patient readiness
- Electronic records
- Inventory control
- Detail orientation
- Customer support
- Effective communication
- Issue resolution
- Teamwork
Timeline
Phlebotomist
Biomat Plasma Center
07.2024 - Current
Cashier
Dollar Tree Stores
06.2021 - 06.2024
High School Diploma -
Landstown High School