Monique Grant
Florence,SC
Summary
Warehouse and logistics professional prepared for roles involving driving and order fulfillment. Background in managing inventory and ensuring accurate, timely deliveries. Known for teamwork and adaptability, with solid organizational and time management abilities.
Overview
7
7
years of professional experience
Work History
Driver, Warehouse Orders
Amazon
Florence, SC
04.2026 - 06.2026
- Operated delivery vehicles to transport warehouse orders efficiently.
- Loaded and unloaded packages following safety protocols and operational guidelines.
- Navigated routes using GPS systems to ensure timely deliveries.
- Assisted in maintaining accurate inventory records for delivered items.
Customer Service Representative
Startek Myrtle Beach SC
Myrtle Beach, SC
01.2019 - 07.2020
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted customers in troubleshooting technical issues with products and services.
- Documented customer interactions accurately within CRM systems for future reference.
- Collaborated with team members to improve service delivery and enhance customer satisfaction.
Cashier Team Lead
McDonald's
Florence, SC
03.2022 - 07.2023
- Supervised daily cash handling and ensured accuracy in transactions.
- Trained team members on customer service standards and operational procedures.
- Coordinated shifts to optimize workforce efficiency during peak hours.
- Resolved customer complaints with effective problem-solving techniques.
Education
High School Diploma -
Southeastern University
Lakeland, FLCosmetologist License -
Kenneth Shuler Cosmetology
Florence, SCSkills
- Time management
- Customer service
- Problem-solving
- Punctual and reliable
Timeline
Driver, Warehouse Orders
Amazon
04.2026 - 06.2026
Cashier Team Lead
McDonald's
03.2022 - 07.2023
Customer Service Representative
Startek Myrtle Beach SC
01.2019 - 07.2020
High School Diploma -
Southeastern University
Cosmetologist License -
Kenneth Shuler Cosmetology