Summary
Overview
Work History
Education
Skills
References
Certification
Affiliations
Languages
References
Timeline
Generic

Monique Harris

New York,NY

Summary

Motivated professional currently on track to receive CompTIA CySA+ certification in CyberSecurity. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Ambitious, career-focused job seeker, anxious to obtain an entry-level IT position with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Document Control Support II

STV Inc
NY, NY
09.2015 - 05.2023
  • Maintained document control database, ensuring files are up-to-date and organized.
  • Distributed documents to appropriate personnel for review and approval.
  • Utilized imaging systems to store records into remote storage.
  • Managed document processes through scanning, filing and transmitting while following all standard procedures.
  • Completed documents and work requests according to company standards.

Constituent Service Associate

Public Advocates Office of The City of New York
NY, NY
03.2010 - 06.2012
  • Entered into database: constituent information, issues, concerns and complaints, made calls to City agencies on behalf of constituents – focused on advocacy work
  • Administrative duties: answered phones, listened to and documented voicemails, callbacks, faxing/copying documents, file work.
  • Assisted with inventory control procedures such as ordering stock and stocking shelves.
  • Documented and scoped actions taken to resolve issues after service calls.

Clerical (Data-entry)

American Clerical Services
NY, NY
07.2007 - 04.2008
  • Data-entry: entered attorney case slips into database, received 200 or more slips daily – entering at least 100 slips a day, performed data entry from paper documents, emails, and other sources into computer systems.
  • Maintained confidentiality of sensitive information entered into the system.
  • Reviewed information for accuracy and made necessary corrections.

Records Litigation Specialist

Cadwalader, Wickersham and Taft
NY, NY
05.2001 - 04.2005
  • Created and reorganized litigation bound files
  • Filed and sorted documents, shifted/organized files, moved storage boxes that contained files/documents, received/sorted inbound and outbound mail..
  • Collected case materials such as evidence, exhibits, motions and subpoenas supplied by attorneys and clients to be entered in Litigation Bound files.
  • Tracked, stored and organized data in accordance with proper chain of custody protocols.

Clerical Court Worker

American Clerical Services
NY, NY
05.2000 - 05.2001
  • Worked with in Kings County Supreme Court – Civil: provided paperwork information to public and court staff - duties included: the purchasing of index numbers for attorney cases, filed motions, stipulations, order to show cause, researched case info for attorneys
  • Pulled files from court record room to input documents, copied documents requested by attorneys.
  • Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.

Education

Certification - Cyber Security

PerScholas
NY, NY
03-2024

Associate of Occupational Studies -

New York Career Institute
01.2011

Skills

  • Document Scanning
  • Document Review
  • Proofreading
  • Document Management
  • Meeting Coordination
  • File Documentation
  • Data Accuracy
  • Quality Management
  • Data Processing
  • Entry level IT experience

References

References are available on request.

Certification

  • Cisco Cybersecurity Essentials
  • Cisco Linux Unhatched
  • Cisco Networking Essentials
  • Cisco NDG Linux Essentials

Affiliations

Did 5+ years of Volunteer work as a Secretary on the Board of Alfred E. Smith Resident Association - 501c3.

County Committee member.

Languages

Spanish
Limited

References

References available upon request.

Timeline

Document Control Support II

STV Inc
09.2015 - 05.2023

Constituent Service Associate

Public Advocates Office of The City of New York
03.2010 - 06.2012

Clerical (Data-entry)

American Clerical Services
07.2007 - 04.2008

Records Litigation Specialist

Cadwalader, Wickersham and Taft
05.2001 - 04.2005

Clerical Court Worker

American Clerical Services
05.2000 - 05.2001

Certification - Cyber Security

PerScholas

Associate of Occupational Studies -

New York Career Institute

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Monique Harris