Monique Harris
Memphis,TN
Summary
Accomplished Senior Manager with a proven track record at JR Restaurant Group, enhancing cross-functional collaboration and strategic planning. Excelled in operations management and data-driven decision-making, leading to significant project successes and long-term client partnerships. Skilled in budget oversight and fostering team productivity, demonstrating both hard and soft skills without relying on numerical data.
Overview
11
11
years of professional experience
Work History
Senior Manager
JR Restaurant Group
01.2020 - Current
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Mentored junior staff members for skill development and career progression within the organization.
Traveling Manager
JR Restaurant Group
01.2017 - 12.2019
- Managed a diverse staff of employees, fostering an inclusive work environment that promoted collaboration and teamwork.
- Implemented employee training programs to boost productivity and overall performance in the field.
- Analyzed data from previous trips to identify areas for improvement, resulting in more efficient planning practices.
- Identified emerging trends in the industry and incorporated them into company operations where applicable.
Key Manager
Outback Steakhouse
01.2015 - 12.2016
- Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
- Oversaw employee recruitment efforts, attracting top talent to join the organization''s team of professionals.
- Created detailed budget forecasts and managed financial resources effectively, ensuring profitability and financial sustainability for the organization.
- Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
Server
Outback Steakhouse
01.2014 - 12.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Speech Communication And Liberal Arts
Jackson State University
Jackson, MS05.2017
Skills
- Strategic Planning
- Cross-Functional Collaboration
- Operations Management
- Data-driven decision-making
- Budget Oversight
Timeline
Senior Manager
JR Restaurant Group
01.2020 - Current
Traveling Manager
JR Restaurant Group
01.2017 - 12.2019
Key Manager
Outback Steakhouse
01.2015 - 12.2016
Server
Outback Steakhouse
01.2014 - 12.2014
Bachelor of Arts - Speech Communication And Liberal Arts
Jackson State University
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