Summary
Overview
Work History
Education
Skills
Software
Work Availability
Quote
Timeline
CustomerServiceRepresentative

Monique Herrera

Customer Service Representative
Santa Clara,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Package Handler

UPS
Fremont, CA
09.2021 - 12.2023
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
  • Achieved faster turnaround times for deliveries through diligent attention to detail during packaging processes.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Marketing Coordinator

Alhambra Waters
Milpitas, CA
01.2014 - 06.2017
  • Delivered consistent results by maintaining a keen focus on data-driven decision-making across all aspects of the role.
  • Answered general marketing department inquiries by email, phone, and mail.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.

Education

Diploma - General Studies

Santa Teresa High School
San Jose, CA
08.1994 - 06.1998

Skills

Multi task oriented

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Software

Salesforce

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Shoot beyond the stars there's footsteps on the moon!
Chandra LeGue

Timeline

Package Handler

UPS
09.2021 - 12.2023

Marketing Coordinator

Alhambra Waters
01.2014 - 06.2017

Diploma - General Studies

Santa Teresa High School
08.1994 - 06.1998
Monique HerreraCustomer Service Representative