Monique Joy
Cottonwood,AZ
Summary
At Carefree Assisted Living Center, I spearheaded facility enhancements and staff development, ensuring top-notch resident care and efficient operations. My expertise in healthcare administration and strong organizational skills led to significant improvements in service quality and operational efficiency, showcasing my commitment to excellence and compassionate leadership in the healthcare sector.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director
Carefree Assisted Living Center
03.2017 - Current
- Conducted regular facility inspections to maintain a clean, safe, and welcoming environment for residents and their families.
- Optimized scheduling processes by utilizing efficient software tools to allocate resources according to staffing requirements effectively.
- Kept families informed about their loved ones'' progress through regular communication channels such as newsletters, phone calls, or email updates.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Managed budget effectively by monitoring expenses, identifying cost-saving opportunities, and optimizing resource allocation.
- Oversaw daily operations, ensuring smooth workflow among departments in the assisted living community.
Education
GED -
Yavapai College, Cottonwood, AZ
Cottonwood, AZ03-2021
Skills
- Employee training
- Healthcare administration
- Resident care coordination
- Admissions management
- Dementia care
- End-of-life care
- Care planning
- First aid and CPR
- Time management
- Multitasking
- Reliability
- Organizational skills
- Patient care assessment
- Certified in CPR/AED
- Medication dispensing
- CPR/AED
- Quality control
- Staff scheduling
- Facility management
Certification
- CPR/AED Certification
- First Aid Certification
- ServSafe Food Handler's Certification
- Caregiving Certification
- Assisted Living Manager License
- Kitchen Manager's License
Timeline
Director
Carefree Assisted Living Center
03.2017 - Current
- CPR/AED Certification
- First Aid Certification
- ServSafe Food Handler's Certification
- Caregiving Certification
- Assisted Living Manager License
- Kitchen Manager's License
GED -
Yavapai College, Cottonwood, AZ
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