Monique Lynnea
Victorville,CA
Summary
I would consider myself a dynamic and dedicated professional with a strong work ethic and excellent customer service skills, honed at Stater Brothers Markets. Proven ability to enhance customer satisfaction through efficient, timely cash handling and problem-solving. I'm a acomidating and don't let a costomer leave unsatisfied. Recognized for maintaining a clean environment and fostering positive interactions, contributing to a welcoming shopping experience. I'm reliable and punctual. Whenever the jobs needs an extra hand, I'll be there.
Overview
2
2
years of professional experience
Work History
Front End Cashier
Stater Brothers Markets
Victorville, CA
09.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Cash handling
General Merchandise Clerk
Stater Brothers Markets
Apple Valley, CA
05.2024 - Current
- Pushed and stocked product in multiple departments and consistently met time targets.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Processed merchandise returns and exchanges efficiently, maintaining positive customer relationships.
- Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
- Maintained a clean and organized store environment, ensuring a positive shopping experience for customers.
- Reduced out-of-stock occurrences with timely reordering of popular products based on sales trends analysis.
- Assembled advertising displays for sales products
- Shopped mobile pick up orders in a timely manner and brought them to customers in our pickup area
Front End Courtesy Clerk
Stater Brothers Markets
Apple Valley, CA
08.2023 - Current
- Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
- Restocked and organized merchandise in front lanes.
- Returned unwanted items to correct store locations and restocked shelves.
- Contributed to positive customer interactions by remaining professional and patient while handling inquiries or complaints.
- Excellent customer service ensuring the customers felt cared for and respected
Education
Cosmetology License - Cosmetology
Victor Valley College
Victorville, CAHigh School Diploma - General Education
High Desert Premier Academy
Apple Valley, CA05.2023
Skills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Cash register operation
- Reliability and punctuality
- Shelf stocking
- Cash handling expertise
- Loss prevention
- Team player attitude
- Professional appearance
- Cleanliness and hygiene
- Promotions
- Kindness
- Acomidating
- Problem solver
Timeline
Front End Cashier
Stater Brothers Markets
09.2024 - Current
General Merchandise Clerk
Stater Brothers Markets
05.2024 - Current
Front End Courtesy Clerk
Stater Brothers Markets
08.2023 - Current
Cosmetology License - Cosmetology
Victor Valley College
High School Diploma - General Education
High Desert Premier Academy