Monique Maclin
Milwaukee,WI
Summary
Experienced with team leadership and patient care management. Utilizes strong organizational skills to ensure efficient operations and high-quality care. Knowledge of healthcare protocols and compliance standards to maintain safe and effective environment.
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CNA Supervisor/ scheduler
Heritage Senior Living
Hartland, WI
07.2020 - Current
- Supervised daily operations of patient care services to enhance resident comfort and safety.
- Facilitated communication between families, staff, and healthcare providers for optimal care outcomes.
- Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
Personal Care Worker (PCW)
Talem Home Care
Wauwatosa, WI
06.2022 - Current
- Delivered high-quality personal care, including bathing, dressing, grooming, toileting, feeding, and mobility assistance for improved client comfort.
- Increased patient satisfaction by providing attentive, empathetic, and personalized care.
Tax Preparer
Liberty Tax Service
Milwaukee, WI
10.2018 - 02.2021
- Prepared and filed individual and business tax returns with high accuracy.
- Analyzed client financial information to identify deductions and credits.
Line Cook/Prep Cook
Cheesesteak Factory
Wauwatosa, WI
09.2018 - 02.2021
- Managed kitchen operations, ensuring timely food preparation and service during peak hours.
- Prepared high-quality cheesesteaks and side dishes following standardized recipes.
First Assistant Manager
McDonald's
Milwaukee, WI
07.2018 - 09.2018
Crew trainer
Mcdonalds
02.2012 - 12.2014
Commercial cleaner
Blue Moon Cleaning Services Inc.
02.2015 - 10.2015
Assistant Manager
Mcdonalds
11.2015 - 03.2017
GM Trainee
Domino's
Milwaukee, WI
03.2017 - 07.2018
Education
High school diploma or GED -
Marshall High School
Milwaukee, WI06-2013
Bachelor of Science - Health Administration
DeVry University
Chicago, IL03-2027
Skills
- Efficient time management
- Patient management
- First aid
- Electronic medical records management
- Home & community care
- Customer service
- Phlebotomy
- Venipuncture
- Order of draw
- Patient care coordination
Certification
- CNA - Certified Nurse Assistant
- Basic First Aid certificate,
- CPR Certification
- ServSafe
- PT - Phlebotomy Technician
Languages
English
Timeline
Personal Care Worker (PCW)
Talem Home Care
06.2022 - Current
CNA Supervisor/ scheduler
Heritage Senior Living
07.2020 - Current
Tax Preparer
Liberty Tax Service
10.2018 - 02.2021
Line Cook/Prep Cook
Cheesesteak Factory
09.2018 - 02.2021
First Assistant Manager
McDonald's
07.2018 - 09.2018
GM Trainee
Domino's
03.2017 - 07.2018
Assistant Manager
Mcdonalds
11.2015 - 03.2017
Commercial cleaner
Blue Moon Cleaning Services Inc.
02.2015 - 10.2015
Crew trainer
Mcdonalds
02.2012 - 12.2014
High school diploma or GED -
Marshall High School
Bachelor of Science - Health Administration
DeVry University