Monique Mcnabb

Training FSA associates

Opening and Closing store

Handling Money

Check Cashing

Personal Loans

• Earned trust of others through open, honest communication and reliable follow-through.
• Maintained confidentiality of company information.
• Managed variety of timelines and multiple projects.
• Arranged development and delivery of updated training for staff.
• Coordinated and supervised staff and continuously evaluated performance.
• Ensured compliance with company policies and procedures by closely monitoring day-to-day operations.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.