Monique Mercer
Sandusky,OH
Summary
Results-oriented professional with over [6] years of experience in addiction recovery and behavioral health, working with multi-disciplinary teams to deliver fidelity and comprehensive client care. Skilled in program development, staff management, and strategic planning, with a focus on evidence-based practices, regulatory compliance, and client-centered care. Proven ability to drive organizational growth, improve client outcomes, and cultivate collaborative environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
House Manager/Coordinator
Polly’s Place/Oak House
06.2024 - Current
- Oversee daily operations, including program and case plan development, resident admissions, and discharge processes for a 9-bed transitional home
- Ensuring compliance with all house rules along with state and federal regulations
- Collaborate with mental health and AOD providers to integrate comprehensive treatment plans and ensure high standards of care
- Develop and implement strategic initiatives that increase resident retention and improved overall outcomes
- Strengthen partnerships with local organizations and healthcare providers to support residents and ensure aftercare planning
Family Peer Mentor
Ottawa County Job and Family Services
11.2021 - Current
- Coordinated the integration of client-centered care approaches such as Family team meetings, Nothing About you Without You, community support activities, Nurturing Parenting Program, SMART recovery and provided family support
- Analyzed program performance to identify areas for improvement and implement necessary adjustments, leading to reduction in relapse rates
- Worked with a team of professionals throughout the area providing supervision, training, guidance, and regular feedback to promote professional growth and service excellence
- Assisted individuals in the development of empowerment skills through self-advocacy and activities that reduce discrimination and inspire hope
- Coordinated and assisted in crisis interventions and stabilization as needed
Certified Peer Recovery Supporter
Sandusky Artisans Recovery Community Center
01.2021 - Current
- Supported individuals in the development of life skills and personal independence
- Teach skills to effectively navigate the healthcare system
- Explore client’s recovery needs and develop and work towards achieving personal and recovery goals
- Conduct outreach
- Provide group facilitation that address mental health and AOD
- Assisting with accessing and building natural support systems in the community
Chemical Dependency Councilor Assistant
Recovery Institute of Ohio
04.2021 - 11.2021
- Provided direct therapy services to individuals, families, and groups in a residential recovery setting
- Developed individualized treatment plans based on comprehensive assessments, including substance use, mental health, and social support needs
- Led psychoeducation workshops to equip clients with coping mechanisms, relapse prevention skills, and tools for emotional regulation
- Collaborated with interdisciplinary teams to coordinate care and ensure continuity of treatment
House Manager
Woman’s Halfway Home Foundation
10.2018 - 10.2020
- Oversee daily operations, resident admissions, and discharge processes for a 5-bed recovery house
- Ensuring compliance with all house rules along with state and federal regulations
- Develop and implement strategic initiatives that increase resident retention and improved overall outcomes
- Supported development of life skills and personal independence
- Modeled responsibility for recovery
Education
No Degree - Architectural Engineering
Start State University
Kent, OHSkills
- Strong communication and interpersonal skills
- Financial planning and budgeting
- Strong management and leadership skills
- Fair decision making
- Proficient in record keeping
- Active in employment roles
- Proficient in math
- Data collection
- Budget coordination
- Speech writing/presenting
- Effective writing
- Networking
- Excellent multitasking capability
Certification
- Certified Parent Peer Supporter
- Certified Peer Recovery Specialist
- Certified Chemical Dependency Counselor Assistant (CDCA)
- Joyful Together
- Nurturing Parent Facilitator
- SMART Recovery/Family and Friends facilitator
- Newborn Behavioral Observation (NBO)
- Peer Support Supervision
- Board Governance Training
Timeline
House Manager/Coordinator
Polly’s Place/Oak House
06.2024 - Current
Family Peer Mentor
Ottawa County Job and Family Services
11.2021 - Current
Chemical Dependency Councilor Assistant
Recovery Institute of Ohio
04.2021 - 11.2021
Certified Peer Recovery Supporter
Sandusky Artisans Recovery Community Center
01.2021 - Current
House Manager
Woman’s Halfway Home Foundation
10.2018 - 10.2020
No Degree - Architectural Engineering
Start State University
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