Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Awards
EDUCATION
Timeline
Generic
Open To Work

Monique Nelson

Phoenix,AZ

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Medicare Part A and Part B Claims ProcessorMSA RepresentativeData Entry ClerkCustomer Service Representative / CNACustomer Service Representative / PCA Cardiology

Work Type

Full TimeContract WorkPart Time

Location Preference

Remote
Location: Phoenix, AZ, US
Open to relocation: Yes

Salary Range

$38000/yr - $52000/yr

Important To Me

Healthcare benefitsWork from home optionCareer advancement401k matchWork-life balanceCompany CultureFlexible work hoursPaid time offPaid sick leave

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

36
36
years of professional experience

Work History

Medicare Part A and Part B Claims Processor

Imagenet and Partnership
05.2024 - 07.2025
  • Assignment ended

MSA Representative

Carl T. Hayden VA Hospital
06.2023 - 05.2024

Data Entry Clerk

Banner University Medical Center Phoenix
01.2021 - 06.2023

Customer Service Representative / CNA

Canyon Vista Post-Acute
04.2018 - 01.2021

Customer Service Representative / PCA Cardiology

Methodist Hospital
06.2008 - 04.2018

Customer Service Representative /CNA

Fort Wayne State Developmental Center
02.1989 - 06.2008

Education

CNA Certificate -

Covington Manor Nursing Home
11.1988

Diploma - undefined

Martin Luther King Academy
06.1988

Skills

  • Safety
  • Critical thinking
  • HIPAA compliance
  • Continuous learning mindset
  • Staffing Coordinator
  • Understanding privacy regulations
  • Policy implementation
  • Active listening
  • Record management
  • Claims processing expertise
  • Project management experience
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking
  • Reliability
  • Microsoft office
  • Data entry
  • Claims adjustment
  • Data entry software
  • Scheduling Consults and Virtual Appointments
  • Help determine clinic's daily needs
  • Insurance verification and updates
  • Execute daily queries
  • ICD-10 knowledge

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved claims processing by completing 200 or more claims with accuracy and efficiency.
  • Supervised team of 10 staff members.

LANGUAGES

English

Awards

Customer Service Awards, Mentorship & Coaching Awards, Performance & Achievement Awards

EDUCATION

  • Nevada CNA Certified / Indiana CNA Certified / Arizona LNA (active) expires 2026-04-30
  • Medical Assistant
  • CET Training Oct 1990

Timeline

Medicare Part A and Part B Claims Processor

Imagenet and Partnership
05.2024 - 07.2025

MSA Representative

Carl T. Hayden VA Hospital
06.2023 - 05.2024

Data Entry Clerk

Banner University Medical Center Phoenix
01.2021 - 06.2023

Customer Service Representative / CNA

Canyon Vista Post-Acute
04.2018 - 01.2021

Customer Service Representative / PCA Cardiology

Methodist Hospital
06.2008 - 04.2018

Customer Service Representative /CNA

Fort Wayne State Developmental Center
02.1989 - 06.2008

Diploma - undefined

Martin Luther King Academy

CNA Certificate -

Covington Manor Nursing Home

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