Monique Ornelas
Tucson,AZ
Summary
Experienced with organizing and managing various events from inception to completion. Utilizes strategic planning, Forbes 5- Star training, and effective communication to ensure successful event execution. Track record of fostering strong client relationships and maintaining budget control.
Overview
15
15
years of professional experience
Work History
Event Manager
JW Marriott Tucson Starr Pass Resort & Spa
Tucson, AZ
02.2023 - Current
- Coordinated logistics for events, ensuring seamless execution and high client satisfaction.
- Developed and maintained relationships with vendors to secure services and negotiate contracts.
- Managed event budgets, tracking expenses to optimize resource allocation and reduce costs.
- Oversaw on-site event operations, leading staff to execute tasks efficiently and effectively.
- Trained junior staff on best practices for event planning and customer service excellence.
- Coordinated florists, photographers, and musicians for events.
- Coordinated with vendors to secure high-quality services, ensuring memorable event experiences.
- Streamlined event planning processes by implementing efficient project management strategies.
Food and Beverage Attendant
The Ritz-Carlton Hotel Company
Marana, AZ
04.2011 - 02.2023
- Delivered exceptional customer service in high-pressure environments to enhance guest satisfaction.
- Collaborated with culinary team to ensure timely and accurate delivery of food and beverage orders.
- Trained and mentored junior staff on service protocols and best practices for hospitality excellence.
- Streamlined workflow processes to improve efficiency in order taking and service delivery during peak hours.
- Forbes 5-Star Training
- Worked PGA Events
Education
High School Diploma -
Cholla High School
Tucson, AZSkills
- Guest relations
- Team leadership and supervision
- On-site execution
- Schedule management
- Client meetings
- Deadline management
- Guest management
- Team mentorship
- Brand awareness
- Event billing
- Menu planning
- Entertainment management
- Vendor relationship management
- Continuous improvement
- Crisis management
- Business growth
- Catering coordination
- Food service
- Post-event analysis
- Event sales
- Coordinate exhibits
- Event planning
- Decision-making
- Scheduling
- Time management
- Creativity and adaptability
- Workflow management
Timeline
Event Manager
JW Marriott Tucson Starr Pass Resort & Spa
02.2023 - Current
Food and Beverage Attendant
The Ritz-Carlton Hotel Company
04.2011 - 02.2023
High School Diploma -
Cholla High School