Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Owens

Waterbury,CT

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Overview

5
5
years of professional experience

Work History

Sales Associate

Forever 21
Waterbury, Connecticut
08.2008 - 02.2013
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Greeted customers and provided exceptional customer service.
  • Computed purchases and received and processed cash or credit payment.

Inventory Coordinator

NEJ Retail
Beacon Falls, Connecticut
12.2007 - 06.2012
  • Coordinated receipt of incoming materials and verified accuracy of items received.
  • Entered information into system to update status reports.
  • Monitored database system to prepare and deliver customer orders on time.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Identified and resolved inventory problems, including damaged or lost items.

Education

Nursing Program - Certified Nurse's Aide

Naugatuck Valley Community College
Waterbury, CT
01-2016

Some College (No Degree) - Criminal Justice

Benedict College
Columbia, SC

Skills

  • Promotional support
  • Upselling
  • Retail loss prevention
  • Fitting room maintenance
  • Sales goals attainment
  • Reading comprehension skills
  • Listening skills
  • Professional demeanor
  • Positive and professional
  • Feedback implementation
  • Relationship selling
  • Building rapport
  • Inventory tracking
  • Energetic self-starter
  • Outgoing personality
  • Multi-tasking strength
  • Merchandising
  • Flexible schedule
  • Shipment processing
  • Cash handling accuracy
  • Complex Problem-solving
  • Cash handling
  • Strategic planning
  • Cleaning techniques
  • Customer engagement
  • Store opening and closing
  • Inventory control
  • Customer service
  • Brand promotion
  • Written and oral communication skills
  • Calm demeanor
  • Exceptional customer service
  • Stocking and receiving
  • Adapt to diverse groups
  • Verbal and written communication
  • Excellent communication skills
  • Conflict resolution
  • Exceeds sales goals

Timeline

Sales Associate

Forever 21
08.2008 - 02.2013

Inventory Coordinator

NEJ Retail
12.2007 - 06.2012

Nursing Program - Certified Nurse's Aide

Naugatuck Valley Community College

Some College (No Degree) - Criminal Justice

Benedict College
Monique Owens