Monique Pembrick
Dallas,TX
Summary
Authorized to work in the US for any employer Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mobile Geriatric Phlebotomist
Central Clinical Labs
03.2023 - 09.2023
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Organized daily work based on collection priority.
- Centrifuged blood samples as outlined in clinical protocols.
- Addressed questions and concerns to educate patients on collection process and procedures.
Driver
Centre For Neuro Skills
09.2021 - 03.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Compliance Specialist
Express Employment Professionals
03.2021 - 08.2021
- Supported team by pitching in to complete special projects.
- Performed quality reviews to uncover workflow and communication issues.
- Assisted with training sessions to educate management personnel on compliance and regulatory standards through [Software] and presentations.
- Directed and implemented strategic improvement plans to integrate solutions to audit findings and workflow process issues.
- Monitored closing disclosures to verify documents contained required signatures.
- Managed quality programs to reduce overdue compliance activities.
Clerk,Correctional Officer
Jefferson Parish, s
07.2018 - 01.2021
- Custody,care ,control
- Interacted with customers by phone, email, or in-person to provide information.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Processed documents and materials to disseminate information to appropriate parties.
- Produced high-quality communications for internal and external use.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Assistant Teacher/Cook
Kids of Excellence Child Development Center
06.2014 - 09.2017
- Accomplishments and Related Skills:
- Working knowledge of clerical and administrative duties required to provide excellent customer service and support
- I also provided excellent customer service to a diverse variety of customers daily through face to face, telephone and electronic communication
- I successfully interacted with individuals from varying backgrounds as a team member of my organization
- By providing professional and courteous instructions to customers, it helps me to complete job assignments
- I'm knowledgeable of various types of office automation equipment and software
- I'm able to set up, organize, and maintain record systems
- At this volunteer job I help the teacher with the kids and help them understand and learn better but at their own pace
- I help serve food to the kids in the kitchen also
- Accomplishments
- Being and extra hand on the job, learning how to better take care of kids
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Provided one-on-one and group-based learning support focused on student progress.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
Phlebotomy
Texas School of Phlebotomy
Irving, TX03.2022
Diploma -
Helen Cox High School
Harvey, LA05.2013
Skills
- Customer Service
- Hazardous Waste and Disposal
- Specimen Collection
- Infection Control
- Time Management
- Epic Software
- Data Entry
- Disposal Procedures
- Phlebotomy Procedures
- Specimen Labeling Procedures
Accomplishments
- Routinely supervised more than detainee inmates.
- Seized weapons during random cell searches.
- Maintained compliance with OSHA, HIPAA and CLIA standards.
- Improved blood collection process by preparing supplies to match patient load.
- I was Educated on phlebotomy venipuncture and capillary puncture techniques.
- Improved team productivity with implementation of strategic process improvements.
Certification
CPR Certified (4 years), CPR, Time Management, Cash Handling, Data Entry Certifications/Licenses CPR/First Aid
- PT - Phlebotomy Technician
Timeline
Mobile Geriatric Phlebotomist
Central Clinical Labs
03.2023 - 09.2023
Driver
Centre For Neuro Skills
09.2021 - 03.2023
Compliance Specialist
Express Employment Professionals
03.2021 - 08.2021
Clerk,Correctional Officer
Jefferson Parish, s
07.2018 - 01.2021
Assistant Teacher/Cook
Kids of Excellence Child Development Center
06.2014 - 09.2017
Phlebotomy
Texas School of Phlebotomy
Diploma -
Helen Cox High School
CPR Certified (4 years), CPR, Time Management, Cash Handling, Data Entry Certifications/Licenses CPR/First Aid
- PT - Phlebotomy Technician
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