Monique Rhodes
Norfolk,VA
Summary
Positive, outgoing employee with customer service, multitasking, and management abilities. Devoted to making an impact on every person she comes in contact with.
Overview
11
11
years of professional experience
2017
2017
years of post-secondary education
Work History
Retail Sales Associate
Thrift Store USA
Norfolk, VA
11.2023 - Current
- Organized and restocked merchandise
- Assisted with inventory management
- Handled cash register transactions with speed & accuracy
- Delivered exceptional customer service
Customer Service Associate
WAWA INC.
Norfolk, VA
03.2020 - 08.2023
- Food preparation
- Ingredient and product stocking
- Janitorial work and maintenance
- Managing production rate and quality
- Fast and accurate cash handling
Cashier/Warehouse
Walmart
Fort Lauderdale, FL
10.2019 - 03.2020
- Maintained a clean and organized checkout area for optimal flow.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
Shift Leader
McDonalds’
Fort Lauderdale, FL
08.2015 - 11.2019
- Supervised daily operations to ensure efficient workflow and service quality.
- Managed inventory levels and restocked supplies to maintain operational efficiency.
- Trained and mentored new team members on procedures and customer service standards.
- Ensured adherence to food safety and cleanliness standards in all work areas.
- Delegated tasks to employees and monitored activities and task completion.
Education
High School Diploma -
Whiddon Rodgers Education Center
Fort Lauderdale, FLSkills
- Problem Solving Skills
- Time Management Skills
- Attention to detail
- Customer service
- Relationship building
- Flexible schedule
- Teamwork
Timeline
Retail Sales Associate
Thrift Store USA
11.2023 - Current
Customer Service Associate
WAWA INC.
03.2020 - 08.2023
Cashier/Warehouse
Walmart
10.2019 - 03.2020
Shift Leader
McDonalds’
08.2015 - 11.2019
High School Diploma -
Whiddon Rodgers Education Center