Monique Robinson
Ewing,US
Summary
Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, and care coordination in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Registered Nurse
MPC Medical
Princeton, NJ
05.2023 - Current
- Care for patients with Tracheostomy/Ventilator/ Gastronomy Tube
- I respond to the emergency health care needs of patients.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Administered medications, tracked dosages and documented patient conditions.
- Monitored and managed various treatment and care interventions.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
Intake Coordinator
Greenwood Hospice
Ewing, NJ
05.2018 - 05.2023
- Coordinate the admission and registration of incoming patients
- Review information from clients or applicants to ensure they are eligible for benefits or services from our company
- Organizing and coordinating the delivery of patient care by all staff personnel as well as the coordination of day-to-day office activities
- Keep licensing and accreditations current for the company
- Petition for new contracts wherever necessary to keep the company running efficiently
- Prep the charts for Medicare ADR audit
- Acquired the necessary signatures from all team members involved with any case
- Run monthly audits for missing documents
- Prepare the batches for billing.
- Maintained accurate records of client intakes in electronic database system.
- Communicated effectively with supervisors regarding current caseloads and resource availability.
- Collaborated with multidisciplinary team members to ensure quality care is provided to all clients.
Claims Examiner
Horizon BCBSNJ
Pennington, NJ
05.2017 - 05.2018
- Perform quality control measures to ensure medical claims are processed promptly
- Responsible for complete analysis and appropriate resolution to healthcare claims
- Coordinate with interdepartmental areas and business partners to verify benefits
- Audit paper claims for keyed errors.
Account Receivable Specialist
Cardiology Associates of Princeton
01.2014 - 02.2017
- Accounts Receivables, I answered the patient's billing inquiries and discussed the payment options available to satisfy the balance and keep the account current
- Cardiology Associate of Princeton - I post and deposit insurance/patient payments into the EMR system with superb accuracy in a high-volume environment while reviewing and processing all claims to primary and secondary insurances for offices/hospitals /some offsite facilities such as nursing homes/assisted living/etc
- I work on denied claims and appeal the necessary claims with my turnkey system
- I assist the front desk with patients' registration into the EMR system, collect co-pays and other miscellaneous fees, and utilize Navinet to get referrals/authorizations
- Supervised invoice processing, purchase orders, expense reports, credit memos, and payment transactions
- Filed and addressed employee complaints per company policies and government regulations.
Office Manager & Medical Assistant
Geriatric Treatment Resources LLC
Pennington, NJ
11.2009 - 01.2014
- Fixed assets reporting familiarity Office Manager/ Medical Assistant, Geriatric Treatment Resources
- Expertise in invoice and payment transactions.
- Maintained filing system for records, correspondence and other documents.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Education
Registered Nurse -
St. Francis SON
05.2023
Public Health -
Mercer County Community College
05.2020
Medical Assistant Cert -
Harris Technical School
08.2008
Skills
- Case Management
- Patient Management
- Medical Assessment
- Chart Updating
- Data Collection
- ADL Assistance
- Culturally-Sensitive Care
- Emergency Response
- Patient Monitoring
- Geriatric Treatment Knowledge
- HIPAA Education
- Patient Evaluation
- Strong Medical Ethic
- Taking Vitals
- Medication and IV Administration
Certification
- RN License 26NR25765100
Timeline
Licensed Registered Nurse
MPC Medical
05.2023 - Current
Intake Coordinator
Greenwood Hospice
05.2018 - 05.2023
Claims Examiner
Horizon BCBSNJ
05.2017 - 05.2018
Account Receivable Specialist
Cardiology Associates of Princeton
01.2014 - 02.2017
Office Manager & Medical Assistant
Geriatric Treatment Resources LLC
11.2009 - 01.2014
Registered Nurse -
St. Francis SON
Public Health -
Mercer County Community College
Medical Assistant Cert -
Harris Technical School
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