Ilana Wade
Ewing,NJ
Summary
Focused Human Services Specialist proudly offering many years of experience assessing information to determine client eligibility for resources and services. Flexible professional properly conveys all details to clients. Skilled and smart and consistently stays calm in stressful environments.
Overview
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Human Services Specialist I
Mercer County Board of Social Services
Trenton, nj
05.2025 - Current
- Facilitated access to job placement resources for community members, enhancing their employment opportunities.
- Assessed client needs and developed personalized service plans.
- Coordinated with community resources to facilitate client access to services.
- Conducted interviews to gather information for eligibility determinations.
Retail Sales Associate
Gap
Raleigh, NC
08.2023 - 04.2024
- Assisted customers with product selection, provided personalized fashion advice, and ensured a high level of customer satisfaction while maintaining visual merchandising standards throughout the store.
Crew Member
McDonald's
Lawrenceville, NJ
10.2020 - 12.2023
- Provided prompt and courteous customer service, efficiently processed orders, and managed financial transactions with accuracy.
- Assisted in food preparation, specializing in the timely production of side items, ensuring quality standards were consistently met.
Intern
Mercer County Board of Social Services
Trenton, NJ
06.2022 - 08.2022
- Assisted in the delivery of social services to Mercer County residents by conducting client intake interviews, managing case files, and providing administrative support to senior caseworkers, thereby enhancing the efficiency of community assistance programs.
Education
Bachelor of Science - Criminal Justice
Fayetteville State University
Fayetteville, NC 08.2024 - 05.2025
High School Diploma - Middle School Education
Ewing High School
Ewing, NJSkills
- case management
- customer service
- community outreach
- effective communication
Timeline
Human Services Specialist I
Mercer County Board of Social Services
05.2025 - Current
Bachelor of Science - Criminal Justice
Fayetteville State University
08.2024 - 05.2025
Retail Sales Associate
Gap
08.2023 - 04.2024
Intern
Mercer County Board of Social Services
06.2022 - 08.2022
Crew Member
McDonald's
10.2020 - 12.2023
High School Diploma - Middle School Education
Ewing High School