Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Monique Stewart

Monique Stewart

Middleton,MA

Summary

As a native Portuguese speaker from Brazil with fluent English skills. I am an experienced professional with a diverse skill set, capable of thriving in various roles. I have developed strong communication, negotiation, and strategic planning skills throughout my career. I have a proven track record of success in public bidding and pharmaceutical sales, and I have also gained experience in emerging technologies such as facial recognition, vetting and Case Specialist. I am a proactive, efficient, and effective team player with a positive attitude and exceptional attention to detail. My shining personality
and pleasant demeanor make me a pleasure to work with in any professional setting.

Overview

19
19
years of professional experience

Work History

Case Specialist

BI Incorporated
04.2024 - Current

As a Case Specialist at the ISAP Office, I assist non-citizens in the Intensive Supervision Appearance Program, ensuring compliance with ICE regulations. Conduct thorough physical home visits and virtual check-ins to verify participant addresses, In Person Office Visit and Virtual, Monitor check-in schedules, addressing any missed appointments through timely follow-up and daily alert reviews to maintain accurate information.
Utilize various technologies to ensure compliance with release conditions, including telephonic reporting, ankle GPS monitoring, SmartLINK App, and wrist GPS monitoring (Veriwatch). Additionally, track Participants to ensure attend required court hearings and adhere to program guidelines. I collaborate with the CADs system to streamline data sharing with ERO Officers, enhancing communication and support services. The role involves assessing individual needs and providing tailored resources to facilitate the Participants through the Immigration court process.

(Full-time job, 40 hours per week)

Bilingual Vetting Specialist

GMO GlobalSign Inc., Portsmouth, NH
07.2019 - 05.2023

As a Vetting Specialist, I am responsible for ensuring that all issued certificates meet the highest level of validation standards. To achieve this, I employ strong investigative skills to identify and resolve any issues that may arise in the certificate issuance process. This includes working closely with clients to gather necessary information, reviewing documentation for
accuracy and completeness, and collaborating with internal teams to ensure timely and accurate certificate issuance. Through my attention to
detail and dedication to quality, I have helped maintain high customer satisfaction and compliance with CAB-Forum regulations. (Full-time job, 40
hours per week)

Facial Recognition (General Clerk), US Department

PAE Systems Inc. (formerly FCi Federal)
02.2017 - 07.2019

Throughout my career, I have developed an in-depth working knowledge of Facial Recognition software used within the CCD database reporting to the FBI Department of Washington D.C, strong knowledge and application of IVIS software for data management and processing, adept skills regarding filing systems for efficient documentation and organization, and an excellent grasp of processing Immigrant visa cases. (Full-time job, 40 hours per week)

Family Babysitter

Massachusetts and NH
06.2015 - 08.2017

As a family babysitter for two years, I provided attentive and responsible care for children ranging in age from infants to 7 Years Old. This involved developing close relationships with the families and tailoring my approach to meet the unique needs of each child. I created engaging and age-appropriate activities and prepared meals. I also assisted with homework, educational activities, and transportation to and from extracurricular activities. Through my experience as a babysitter, I have developed excellent communication and interpersonal skills, as well as a strong sense of responsibility and dedication to the well-being of children. (Full-time job, 40 hours per week or more)

Outside Sales Representative

DPC Distribuidora Atacadista S/A., Brazil
12.2012 - 01.2013

As a sales professional, I focused on selling cosmetics, perfumery, and personal hygiene products to clients in the Enterprise Pharmacy for the whole State of Minas Gerais, Brazil. Through my efforts, I developed effective strategies to increase market share by increasing sales within existing client locations. This involved building and strengthening
relationships with the Group of Pharmacy and exceptional customer service.
I was also responsible for representing the company at trade shows and other events and managing Enterprise Group meetings for negotiations.
Overall, my experience in sales has given me a deep understanding of customer needs and preferences and the ability to build strong relationships with client's . (Full-time job, 40 hours per week)

Outside Sales Representative

Medway Log Distribuidora E Logística Ltda., Brazil
01.2012 - 12.2012

As part of my role, I participated in the public bidding procedure, which involved submitting proposals for competitive contracts that offered the most advantageous tenders to serve the public interest. I also conducted research and published company notices. Additionally, I reviewed, interpreted, and drafted informative and legal materials prior to bidding and engaged in post-sale prospecting. (Full-time job, 40 hours per week)

Purchasing Manager

RB Indústria E Comércio De Mangueiras Ltda.,Brazil
01.2011 - 01.2012

I was responsible for directing negotiation with suppliers of inputs and raw materials, overseeing the implementation of best practices for commercial negotiations and strategic linear industry alliances, and ensuring that company purchases aligned with optimal profit margins through analysis of historical data and other key financial indicators such as inventory uncover
ratios and sales life cycles. (Full-time job, 40 hours per week)

Manager

Stillflex Indústria E Comércio Ltda., Brazil
01.2006 - 01.2011

As a skilled manager with experience in finance and operations, I successfully managed corporate bank accounts, investments, accounts receivable, payroll, and staffing operations and participated in purchase
and sale negotiations, delivery logistics, Franchising, and inventory control to ensure optimal business performance. Additionally, I was responsible for issuing electronic invoices through the Syntegra system (IRS), overseeing recruitment, selection, promotion, and termination of personnel, and administering payroll, benefits, and company incentives to ensure that employees were effectively supported and motivated. (Full-time job, 40 hours per week)

Education

No Degree - Second Language English I

Bunker Hill Community College
Charlestown, MA
08-2015

Bachelor of Science - Business Administration And Management

UNIS -Centro Universitário Do Sul De Minas Gerais
Varginha, MG, Brazil
12-2013

Skills

    Bilingual Portuguese/ English

    Spanish Basic Level
    Basic First Aid And CPR
    Leadership
    Communicative

Languages

Portuguese
Native or Bilingual
Spanish
Limited Working
English
Full Professional

Timeline

Case Specialist

BI Incorporated
04.2024 - Current

Bilingual Vetting Specialist

GMO GlobalSign Inc., Portsmouth, NH
07.2019 - 05.2023

Facial Recognition (General Clerk), US Department

PAE Systems Inc. (formerly FCi Federal)
02.2017 - 07.2019

Family Babysitter

Massachusetts and NH
06.2015 - 08.2017

Outside Sales Representative

DPC Distribuidora Atacadista S/A., Brazil
12.2012 - 01.2013

Outside Sales Representative

Medway Log Distribuidora E Logística Ltda., Brazil
01.2012 - 12.2012

Purchasing Manager

RB Indústria E Comércio De Mangueiras Ltda.,Brazil
01.2011 - 01.2012

Manager

Stillflex Indústria E Comércio Ltda., Brazil
01.2006 - 01.2011

No Degree - Second Language English I

Bunker Hill Community College

Bachelor of Science - Business Administration And Management

UNIS -Centro Universitário Do Sul De Minas Gerais
Monique Stewart