Monique Summers
West Columbia,SC
Summary
Motivated Sales driven professional with extensive experience in client-facing roles in insurance, telecommunications, and retail industries . Skilled at building trust, and delivering tailored solutions that drive revenue, retention, and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Digital Sales Agent
Spectrum
04.2020 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Spectrum products or services to promote sales.
- Achieved top performer status within the company due to consistent high sales numbers.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Benefit Advisor
Combined Insurance
09.2024 - 04.2025
- Educated employees about benefit options and assist in the decision- making process
- Addressed employee questions and issues related to benefits
- Assisted employees with claims processing by liaising between them and the insurance providers to resolve any issues or discrepancies
- Identified and resolved benefits issues, providing timely support to employees and maintaining high satisfaction levels.
Warehouse Worker
Home Depot
07.2018 - 04.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Education
Associate of Arts - Health And Human Services
Ultimate Medical Academy
09-2025
Sumter High School
Sumter06-2014
Skills
- Client relations
- Customer assistance
- Sales training
- Technical support
- Persuasion techniques
- Adaptability to change
- Sales strategies
- Resilience under pressure
- Building rapport
Certification
- A Certified Notary Public (CNP) in South Carolina
- Commission Expiration date 11-16-2033
Timeline
Benefit Advisor
Combined Insurance
09.2024 - 04.2025
Digital Sales Agent
Spectrum
04.2020 - Current
Warehouse Worker
Home Depot
07.2018 - 04.2020
Associate of Arts - Health And Human Services
Ultimate Medical Academy
Sumter High School