Monique Templeton
Indianapolis,IN
Summary
Detail-oriented front office associate with strong communication skills. Proven ability to enhance patient experience through attentive service.
Overview
26
26
years of professional experience
Work History
Front Office Associate
Rayus Radiology
Noblesville, IN
03.2020 - 03.2026
- Managed patient scheduling and appointment confirmations.
- Responded to inquiries from patients, doctors offices seeking information.
- Directed phone inquiries, answered patient questions, and scheduled appointments.
- Processed payments and informed patients of further financial responsibility.
- Processed patient registrations and insurance verifications.
- Oversaw daily operations of front desk functions, ensuring compliance with company policies and procedures.
- Greeted patients warmly upon arrival and provided a seamless registration process.
Administrative Assistant
Valvoline
Noblesville, IN
01.2000 - 03.2019
- Managed daily office operations, ensuring efficient workflow and communication across departments.
- Developed and maintained filing systems.
- Coordinated scheduling for team meetings and appointments.
- Prepared reports and presentations, contributing to effective project tracking and decision-making processes.
- Oversaw inventory management of office supplies, ensuring availability while minimizing costs.
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
High School Diploma -
Willowbrook High School
Villa Park, ILSkills
Love People
Frequent Allisonville Nursery
Playing in Dirt
Timeline
Front Office Associate
Rayus Radiology
03.2020 - 03.2026
Administrative Assistant
Valvoline
01.2000 - 03.2019
High School Diploma -
Willowbrook High School
Master Gardener
I am a Master Gardener.
I love to be outside in my flower gardens.