Monique Thomas
Caldwell
Summary
Experienced operations and warehouse Lead Stockkeeper with over 9 years of extensive experience supporting Path operations, inventory control, vendor coordination, purchasing activities, and team supervision. Strong background in SAP systems, contract documentation and customer service within fast-paced transportation and operational environments. Proven ability to improve workflow efficiency, maintain accurate records, and communicate effectively with internal departments and external vendors. Adept at managing multiple priorities while maintaining safety, accuracy and operational standards.
Overview
10
10
years of professional experience
Work History
Lead Stockkeeper 11 / Acting Supervisor
Port Authority Trans-Hudson (PATH)
Harrison, NJ
09.2017 - Current
- Utilize SAP to process purchase orders, track inventory levels, monitor material usage, and maintain accurate stock records.
- Monitor stockroom operations to ensure timely completion of material requests and operational requirements.
- Assist with preparing purchasing specifications for materials, equipment and operational supplies.
- Oversaw daily task assignments and evaluated team performance to maintain adherence to safety regulations.
- Coordinate with vendors regarding deliveries, procurement requirements, contract compliance, and shipment schedules.
- Implemented efficient storage solutions to maximize warehouse capacity and accessibility; recommend process improvements to improve efficiency and reduce turnaround times.
Temp Passenger Information Agent
Port Authority Trans-Hudson (PATH)
Jersey City, NJ
12.2016 - 09.2017
- Monitored train schedules and passenger flow to ensure timely service.
- Assisted in station closures.
- Collaborated with team members to enhance customer service through effective communication.
- Cross honoring.
- Assist travelers with routes, fares, schedules, and directions.
- Sign changes, train operation on East or West bound.
- Monitor passenger equipment, report any broken machinery.
- Greeting passengers and answering questions
Education
Associate of Applied Science - Marketing Management
New York City College of Technology
Brooklyn, NYSkills
- Safety Compliance
- Inventory Control
- Effective communication in customer support
- Advanced skills Excel, spreadsheet, MS Office, MS outlook
- Certified Raymond forklift operator
- Detail-oriented
- Vendor Coordination
- SAP Material Management
- Employee Supervision
Timeline
Lead Stockkeeper 11 / Acting Supervisor
Port Authority Trans-Hudson (PATH)
09.2017 - Current
Temp Passenger Information Agent
Port Authority Trans-Hudson (PATH)
12.2016 - 09.2017
Associate of Applied Science - Marketing Management
New York City College of Technology