Monique Tillman

• Operated material handling equipment to facilitate seamless product movement.
• Removed product from boxes and placed on shelves according to merchandising guidelines.
• Received and stocked merchandise in a timely manner.
• Assisted customers in locating items and retrieving merchandise from stockroom to enhance shopping experience.

• Operated forklifts to transport merchandise, ensuring timely fulfillment of warehouse orders.
• Estimated weights, heights, and centers of balance for accurate merchandise placements, enhancing storage efficiency.
• Operated forklifts to transport merchandise within the warehouse efficiently.
• Loaded and unloaded trucks, ensuring safe handling of products.
• Conducted routine inspections on forklifts to maintain operational safety standards.

• Operated forklifts to efficiently transport materials throughout warehouse, ensuring timely order fulfillment.
• Organized warehouse shelves and racks for efficient retrieval during the order fulfillment process.

• Organized stock shelves to ensure product accessibility and visibility.
• Stocked shelves with new merchandise and checked for outdated or damaged items.

• Assisted in managing daily store operations and team performance.
• Resolved customer complaints efficiently to enhance satisfaction and loyalty.
• Supervised daily operations including scheduling shifts, assigning duties.

• Facilitated team meetings to enhance communication and proactively resolve challenges.
• Monitored sales data to uncover trends and guide strategic decision-making.
• Managed customer service inquiries and complaints, ensuring timely resolutions to improve customer satisfaction.

• Engaged customers through active listening to tailor personalized service.
• Collaborated with sales team to meet and exceed group targets.

• Guided customers in selecting sporting goods and apparel, enhancing their shopping experience.
• Processed customer transactions through point-of-sale system, ensuring accuracy and speed.
• Designed and arranged merchandise displays with signage to promote sales and reduce overstock.

Welcomed customers with a smile, delivering friendly assistance to enhance shopping experience.

• Assisted customers in locating products and answering inquiries.
• Maintained a clean and organized checkout area.