Monique Tvelia
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced in healthcare and customer service. At Elliot Hospital, I enhanced patient care through effective communication and teamwork, ensuring comfort and safety. Proven ability to multitask and adapt, fostering positive relationships and promoting independence in clients.
Overview
13
13
years of professional experience
Work History
Stay at Home Mom
Self-employeed
08.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Uber Partner
Uber
04.2018 - Current
- Managed day-to-day operations, ensuring timely and efficient ride dispatching.
- Developed strategies to enhance driver-partner engagement and satisfaction.
- Trained new drivers on platform navigation and best practices for service delivery.
- Analyzed performance metrics to identify areas for operational improvement.
Home Health Aide
Easter Seals
02.2016 - 03.2018
- Provided compassionate personal care services, ensuring comfort and dignity for clients in their homes.
- Assisted clients with daily living activities, promoting independence .
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Implemented individualized care plans, collaborating with healthcare professionals to meet specific client needs,trust and open communication about care needs.
Licensed Nursing Assistant
Elliot Hospital
04.2014 - 03.2016
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs, documenting changes to support patient care plans.
- Collaborated with nursing staff, enhancing communication for optimal patient outcomes.
- Educated patients on health management, promoting adherence to treatment regimens.
Licensed Nursing Assistant
Greenbriar Nursing Home
01.2013 - 08.2014
- Maintained cleanliness and organization of patient areas, fostering a therapeutic environment.
- Maintained a calm and comforting atmosphere for patients experiencing anxiety or distress, utilizing effective communication techniques.
- Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
Education
LNA Certificate -
Lna Health Careers
Manchester, NHManchester Memorial High
Manchester, NH01-2013
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking Abilities
Timeline
Stay at Home Mom
Self-employeed
08.2019 - Current
Uber Partner
Uber
04.2018 - Current
Home Health Aide
Easter Seals
02.2016 - 03.2018
Licensed Nursing Assistant
Elliot Hospital
04.2014 - 03.2016
Licensed Nursing Assistant
Greenbriar Nursing Home
01.2013 - 08.2014
LNA Certificate -
Lna Health Careers
Manchester Memorial High
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