Monique Valadez
Fort Worth
Summary
Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills. Always get my job done when needed, and even help my co workers if i complete my task ahead of time.
Overview
1
1
year of professional experience
Work History
Operations Associate
Saphora
08.2025 - Current
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Followed shipping and receiving procedures for goods and materials.
- Increased customer service success rates by quickly resolving issues.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Set up new sales displays each week with fresh merchandise.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Assisted in receiving, stocking and distribution of merchandise.
Education
High School Diploma -
North Side High School
Fort Worth, TX06-2018
Skills
- Team support
- Operational efficiency
- Customer service
- Sales support
- Stock control
- Promotional planning
- Inventory control
- Conflict resolution
- Effective communication
- Product merchandising
- Organization
- Inventory assessment
- Customer assistance
Languages
Spanish
Native or Bilingual
Timeline
Operations Associate
Saphora
08.2025 - Current
High School Diploma -
North Side High School