Monique Vega
Whittier
Overview
11
11
years of professional experience
Work History
Cashier
West Coast Tobacco
Whittier, CA
06.2024 - Current
- Processed customer transactions efficiently using a pos system.
- Maintained cleanliness and organization of checkout area to better shopping experience.
- Worked with team members to create a good store environment for customers and staff.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet monthly goals.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Customer Service Representative
TAILGATE PRINTING
Santa Ana, CA
01.2015 - 12.2024
- Responded promptly to emails and engaged customers via phone for effective service.
- Created a whip schedule to facilitate efficient production planning.
- Provided customer care through proactive communication and support.
- Processed customer orders, ensuring accuracy in fulfillment and delivery.
- Organized filing of paperwork
Food Server
E SUSHI
Whittier, CA
06.2019 - 01.2022
- Provided exceptional customer service in fast-paced sushi restaurant.
- Took and processed orders efficiently to maximize table turnover.
- Prepared and served drinks
- Maintained inventory organized to know stock availability.
- Performed cleaning duties to uphold hygiene standards.
Education
High School Diploma - undefined
FRONTIER HIGH SCHOOL
01.2013
Skills
- Service excellence
- Listening skills
- Critical analysis
- Data management
- Solution-oriented approach
- Client relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
West Coast Tobacco
06.2024 - Current
Food Server
E SUSHI
06.2019 - 01.2022
Customer Service Representative
TAILGATE PRINTING
01.2015 - 12.2024
High School Diploma - undefined
FRONTIER HIGH SCHOOL