Monique Vinson
Wyoming,MI
Summary
Dedicated caregiver with extensive experience at Grand Brook Memory Care, excelling in patient care and medication management. Known for compassionate support and effective communication, I foster strong relationships while enhancing patient dignity and comfort. Proven ability to improve quality of life through personalized care plans and active listening skills.
Overview
10
10
years of professional experience
Work History
Caregiver/Med Tech
Grand Brook Memory Care
5281 Wilson Ave SW, Wyoming, MI 49418
01.2020 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Timely and accurate administration of medications to residents as ordered by the nurse.
Operations Manager/Dispatch Coordinator
SPPLUS
5500 44th St SE, Grand Rapids, MI 49512
10.2016 - 12.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
Patient Care Technician
Pine Rest
300 68th Street SE, Grand Rapids, MI 49501
08.2015 - 09.2016
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Collected and documented patient information to aid in accurate medical record keeping.
- Contributed to team meetings, offering insights on patient care improvements based on direct observations.
- Fostered clean and hygienic environment, reducing risk of infections.
- Documented patient information and care activities in electronic health record.
- Actively participate in safety management, crisis intervention and prevention. Monitoring, assessment, de-escalation, implementation of restrictive measures, and emergency psychiatric and medical care.
Education
High School Diploma -
Ottawa Hills High School
2055 Rosewood Ave SE, Grand Rapids, MI 4950605-2001
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Daily living assistance
- Multitasking and organization
- Emotional support
- Strong ethics
- Compassionate care
- Verbal and written communication skills
- Dementia care
- Medical record-keeping
- Alzheimer's care
- Direct patient care
- Medication management
- Mobility assistance
- HIPAA compliance
- Special needs care
- Heavy lifting
- Behavior redirection
- Client transportation
- Care plan assessment
- Hoyer lifting equipment
- PPE usage
- Active listening
- Compassion and empathy
- Safety awareness
- Autism support
Timeline
Caregiver/Med Tech
Grand Brook Memory Care
01.2020 - Current
Operations Manager/Dispatch Coordinator
SPPLUS
10.2016 - 12.2019
Patient Care Technician
Pine Rest
08.2015 - 09.2016
High School Diploma -
Ottawa Hills High School